Client Service Specialist
- Welcome clients and respond to counter and telephone enquiries, providing friendly service to people of diverse backgrounds.
- Carry out general and complex medical administration, maintaining accuracy and attention to detail.
- Perform minor hearing aid repairs and troubleshooting while building strong client relationships.
Client Service Specialist- Forest Hill
- Gain skills with Australia’s largest provider of government-funded hearing care
- Working onsite at Forest Hill & Glen Waverley
- Permanent, Part-time position (30hrs per week), including Saturdays.
- Full-time may be considered
Want to improve the lives of Australians, no matter who they are?
Join us and build a career and future you’ll be proud of.
Your opportunity
As a Client Service Specialist, you’ll support and empower clients of all backgrounds. Working side by side with people who go the extra mile, you’ll also love the feeling of helping children and adults who need us. Here’s how you’ll do it:
- Greet clients, attend to all counter and telephone enquiries
- Undertake general administration duties
- Perform minor hearing aid repairs and troubleshooting
- Deliver exceptional service and build strong relationships with clients of all ages and diverse backgrounds
What you’ll bring
We believe the successful candidate will thrive in a client centred environment where they can provide exceptional and friendly service in conjunction with managing complex medical administration. You’ll bring:
- A proactive, can-do attitude and strong problem-solving skills
- Accountability and attention to detail
- Intermediate/advanced level computer literacy and working knowledge of mobile technology (both Apple and or Android applications)
- A desire to work within an organisation that contributes to the greater good and provides genuinely rewarding work, making a difference to the lives of our clients and their families
To learn about our excellent rewards and benefits, click here for more information.
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