Cafe Assistant

Brew and Serve Up Something Special with LagardèreAWPL ☕️

Showcasing the best gourmet gifts and tastes from Far North Queensland, our Icons Café provides a smorgasbord of local gourmet food, wine, beer, spirits, and speciality coffee, complemented with lights meals, snacks and gourmet gift ideas. This is the perfect space for travellers to unwind and relax before their flight.

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We’re looking for energetic Café Team Members to join our vibrant Icons at Cairns Airport. If you thrive in a fast-paced, people-focused environment, and love serving up great coffee with a side of good vibes – this is your runway to something exciting!

*Great availability across the 7 days, however especially morning or closing shifts around 12:30pm to 8:00pm is a bonus! ✅

What You’ll Do:
✅ Deliver outstanding customer service with a warm, welcoming approach
✅ Take orders, prepare food & beverages, and keep things running smoothly
✅ Work collaboratively with a fun and hardworking team
✅ Keep the café sparkling and service standards sky-high
✅ Help travellers feel right at home – no matter how early or late the hour!

What We’re Looking For:
✅ Experience in a café or customer service role (bonus if you’ve worked with food & coffee!)
✅ RSA certificate or willingness to get one
✅ Food Safety Certificate or willingness to get one
✅ Well-groomed & professionally presented 
✅ A positive, “can-do” attitude and love for customer interaction
✅ Reliable car/transport to the airport✅ Availability to work a mixture of shifts early morning and late nights including weekends & holidays
✅ Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 APPLY NOW and start your café adventure at the airport!