Customer Support Representative

Job Description

• Work for an Australian HRD Employer of Choice winner for 11 years running.
• Join a collaborative, supportive team where your organisation and accuracy will make a real impact.
• Hybrid Perth-based role with established professional development programs.

Join Data#3 as a Customer Support Representative, supporting core business operations and helping customers and internal teams receive accurate, timely service across our end-user compute portfolio.

In this full-time hybrid role based in Perth, you’ll provide day-to-day administration, quoting, ordering, and customer support to ensure a smooth and professional customer experience. You’ll work closely with Account Managers, Account Executives, vendors, and internal teams, making this a great opportunity for someone who enjoys organisation, process improvement, accuracy, and working behind the scenes to keep things moving.

In this role you will: 

• Provide sales and customer support to Account Managers and Account Executives
• Prepare accurate quotes, pricing, and sales proposals within agreed timeframes
• Respond to customer queries, orders, and backorder escalations in a timely manner
• Support order fulfilment, returns, logistics, tender submissions, reporting, and process improvements
• Build positive relationships with customers, vendors, and internal teams

About You

• Strong administration experience and excellent attention to detail
• Experience in quoting, ordering, customer support, sales administration, or similar operational roles
• Strong Microsoft Office capability, particularly Excel and Word
• Clear written and verbal communication skills
• A proactive, organised, and solutions-focused approach
• Ability to work well in a collaborative team environment

Who is Data#3? 

Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji.  

We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia’s Best Workplaces in Technology by Great Place To Work® in 2026. 

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application. 

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia. 

Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia. All final applicants for this position will be asked to consent to a police check. Please note that applicants with criminal records will not automatically be excluded from the recruitment process. Each application will be considered on its merits and inherent requirements of the role.