Sales Manager
- Support Retirement Living communities at Parkland Villas Mandurah and Woodstock West Village in Bunbury.
- Manage enquiries and nurture prospective residents through the sales journey.
- Build strong relationships with residents, families, and referral networks.
At BaptistCare, we believe every person deserves to live with dignity, purpose and connection. Our retirement living communities are more than places to live, they are places where friendships flourish, independence is celebrated, and people feel genuinely at home.
We are looking for an experienced and relationship focused Sales Manager to support our Retirement Living communities at Parkland Villas Mandurah and Woodstock West Village in Bunbury with approximately 80% spent at Parkland Villas
This is an opportunity to combine your commercial expertise with meaningful work, helping older Australians and their families navigate an important life decision and find a community where they can truly thrive.
About the role
You will be the trusted guide throughout the customer journey, supporting prospective residents from their initial enquiry through to settlement and move in.
Success in this role is about listening carefully, understanding individual needs, building meaningful relationships and helping people feel confident about their future.
You will
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Manage enquiries and nurture prospective residents through the sales journey
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Conduct village tours and showcase the lifestyle and benefits of retirement living
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Build strong relationships with residents, families and referral networks
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Generate new enquiries through community engagement and local networking
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Partner closely with Village Managers, Marketing, Legal and Development teams
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Maintain accurate CRM records and sales reporting
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Negotiate contracts and support settlements
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Consistently deliver an exceptional customer experience
You will play a key role in representing BaptistCare within the local community and helping more people discover the benefits of retirement living.
Why Join Us?
At BaptistCare, we value our employees and foster a positive, inclusive work environment. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with access to learning and development programs and courses like LinkedIn Learning!
About You:
You understand that the best outcomes come from trust, empathy and genuine connection. You enjoy building relationships, helping people navigate change and delivering positive experiences that leave a lasting impression.
You will bring:
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Experience in sales, ideally within retirement living, property, real estate, lifestyle or a related industry
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Strong relationship building and stakeholder engagement skills
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A consultative and customer-focused approach
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Excellent communication and negotiation skills
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A proven ability to manage competing priorities and sales pipelines
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Confidence using CRM systems and reporting tools
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Current Driver's Licence
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Current Agent's Representative Certificate
Most importantly, you will share our commitment to helping people live well and feel connected to their community
Apply now and help shape communities of care where people can live to their full potential
About Us:
BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.
We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.
That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice
Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.
BaptistCare – Inspired by Jesus to champion care for all.
Recruitment agencies please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.
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