CUSTOMER SERVICE REPRESENTATIVE
- Manage customer enquiries and provide timely, professional support.
- Process orders accurately and ensure they flow seamlessly from entry to dispatch.
- Coordinate logistics tasks, including carrier communication and transport follow-ups.
Customer Service & Logistics Coordinator
Location: Prestons, NSW
Are you passionate about delivering exceptional customer service and ensuring smooth logistics operations? We are seeking a Customer Service & Logistics Coordinator to join our team in Prestons. This is a fantastic opportunity to work with a leading pet supply company and play a key role in their customer and operations success.
About the Role
In this role, you will:
- Manage customer enquiries and provide timely, professional support.
- Process orders accurately and ensure they flow seamlessly from entry to dispatch.
- Coordinate logistics tasks, including carrier communication, transport follow-ups, and consignment creation.
- Support warehouse and operations teams with accurate information and updates.
- Handle invoicing queries and maintain data integrity for smooth billing processes.
What We’re Looking For
- Strong customer service skills with a proactive, solution-focused approach.
- Excellent communication skills (phone and email).
- Ability to manage multiple priorities
- Experience in logistics coordination or similar roles is highly desirable.
- High attention to detail and strong administrative skills.
Why Join Us?
- Work with a reputable brand in a great team
- Be part of a supportive team that values accuracy and customer satisfaction.
- Opportunity to contribute to continuous improvement and operational excellence.
Apply Now If you’re ready to take on a dynamic role where customer service meets logistics, we’d love to hear from you! Submit your application today.
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