Boutique Manager - Luxury Fine Jewellery & Timepieces New
- Lead boutique operations and drive sales performance and profitability through commercial planning and analysis.
- Recruit, coach and develop the team while maintaining high operational standards.
- Deliver personalised luxury client experiences and build lasting client relationships.
The Company
Our client is a globally recognised luxury maison celebrated for its rich heritage, exceptional craftsmanship and unwavering commitment to delivering extraordinary client experiences. Operating across some of the world's most prestigious retail destinations, the brand is synonymous with excellence, innovation and timeless elegance.
The Role
As Boutique Manager, you will be responsible for the overall performance and success of the boutique, ensuring the highest standards of luxury retail excellence are consistently delivered. You will lead a passionate team, drive commercial performance, elevate the client experience and maintain impeccable operational standards. This is a hands-on leadership position requiring a commercially minded professional who thrives in a fast-paced environment and is passionate about developing people, building lasting client relationships and delivering exceptional business results.
Key Responsibilities
- Drive boutique sales performance and profitability through strategic leadership and commercial planning.
- Lead, coach and develop a high-performing team to achieve individual and boutique objectives.
- Deliver an exceptional and personalised client experience that reflects luxury brand standards.
- Monitor business performance and analyse key metrics to identify opportunities for growth.
- Lead recruitment, onboarding, training and ongoing development of boutique team members.
- Prepare and present regular sales, operational and performance reports to senior leadership.
Skills and Experience
The successful candidate will bring proven leadership experience gained within luxury retail, premium fashion, jewellery, watches or a similarly service-driven environment. You will have a demonstrated ability to drive commercial outcomes while creating an exceptional customer experience. Strong people leadership skills, a passion for coaching and developing teams, and a track record of building meaningful client relationships are essential.
Benefits
This is an opportunity to join one of the world's most respected luxury brands and play a key role within a high-profile airport location. You will be offered a competitive salary package, attractive performance incentives and access to ongoing training and development. The business is committed to investing in its people and offers genuine opportunities for long-term career progression, both locally and internationally.
For More Information
For more information please contact Nadia Tribuzio on 0403557631 or email nadia@millerleith.com.au
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Consultant
nadia@millerleith.com.au
Reference number: 7894
Profession:Retail OperationsStore Manager
Company: Miller Leith Melbourne
Date posted: 6th Nov, 2026
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