Posted today
Keepsake & Preparation Coordinator
KEY POINTS WE FOUND
- Provide compassionate and professional customer service.
- Prepare pets for viewings and cremations with care and respect.
- Create personalised keepsakes and maintain accurate records.
Key Responsibilities
- Provide compassionate and professional customer service, including handling phone enquiries
- Prepare pets for viewings and cremations with care and respect
- Create personalised keepsakes such as clay, ink and digital paw prints, fur clippings, and memorial items
- Place ashes into urns, wooden boxes and jewellery, ensuring accuracy and quality
- Coordinate engraving and quality control of keepsake products
- Maintain accurate records and data entry using internal systems
- Assist with stock control, warehouse duties and deliveries
- Uphold high standards of hygiene, safety, and WH&S compliance
- Support a positive team culture and assist with onboarding new team members
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Skills
0 of 18 matchedAttention to detailBasic computer skillsCompassion and empathyCustomer interaction skillsCustomer serviceData entryEngraving and quality controlExcellent communication skillsHygiene and safety proceduresHygiene standardsOrganisational skillsRecord keepingStock controlStock managementTeam support and onboardingTeamworkWarehouse operationsWh&s compliance
InvoCare