Host - Islandwide
- Deliver exceptional guest experiences across our island resorts
- Coordinate check-ins, room allocations, and guest enquiries
- Provide warm, personalised service throughout guests' stay
HOST – Islandwide / Hamilton Island
Hamilton Island is seeking experienced and polished Hosts to join our Front Office teams across our island accommodation. As one of the first points of contact for our guests, you'll create memorable first impressions, deliver seamless arrivals and departures, and provide warm, personalised service throughout their stay. This is an exciting opportunity to develop your hospitality career while creating exceptional guest experiences in one of Australia's most iconic island destinations.
Why you’ll love working with us
Deliver exceptional guest experiences across our island resorts
Live island-side with no commute and tropical Whitsunday lifestyle
Enjoy staff perks including gym access and dining discounts
Your Role
As a Host, you'll be the welcoming face of Hamilton Island, ensuring every guest receives friendly, professional and attentive service from arrival through to departure. You'll coordinate check-ins, room allocations, guest enquiries and special requests while working closely with other departments to deliver seamless and memorable experiences across our hotels and resorts.
Where you’ll make an impact
Welcome guests and deliver professional, personalised check-in and departure experiences
Coordinate room allocations, reservations and guest requests with accuracy
Maintain guest records, accounts and payments in accordance with Front Office procedures
Respond promptly to guest enquiries, concerns and special requests
Liaise with Housekeeping, Porters and other departments to ensure seamless guest experiences
Provide guests with information and recommendations about island facilities, activities and services
What we’re looking for
You are a confident and approachable hospitality professional who genuinely enjoys creating memorable guest experiences. With excellent communication skills, strong attention to detail and a polished presentation, you thrive in a busy Front Office environment and take pride in delivering exceptional service.
To be successful, you will need:
Current Open/Unrestricted Driver Licence held for a minimum of 3 years (Essential)
Eligibility to obtain a Restricted Driver Authorisation (RDA) (Essential)
Queensland Responsible Service of Alcohol (Essential)
Certificate III, IV or Diploma in Hospitality or equivalent
Knowledge of hotel Front Office systems and procedures
Excellent communication, organisational and customer service skills
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember!
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Skills
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