Retail Manager
Business Overview:
Our venue partner, Volcanos Steakhouse is a growing hospitality business operating multiple restaurant locations across New South Wales and Victoria. They specialise in premium halal steaks, ribs, burgers and a variety of food and beverage offerings, providing customers with quality products and an exceptional dining experience.
They are seeking an experienced and motivated Retail Manager to oversee business operations, drive sales performance and ensure the effective management of the restaurant retail operations.
Salary: $79,000 - $85,000 AUD
Location: ******* High St, Epping VIC 3076, Australia
Key Responsibilities
- Plan and oversee the daily operations and commercial performance of the business.
- Develop and implement sales strategies to achieve revenue and profitability targets.
- Analyse sales figures, market trends and customer preferences to identify business opportunities.
- Determine product range, pricing strategies and promotional activities.
- Manage purchasing, stock levels, inventory control and supplier relationships.
- Negotiate supply arrangements and monitor procurement costs.
- Establish and maintain customer service standards and operational procedures.
- Recruit, train, supervise and manage employees.
- Prepare operational budgets, sales forecasts and financial performance reports.
- Monitor business expenses, labour costs and overall profitability.
- Coordinate marketing campaigns, promotional offers and customer retention initiatives.
- Ensure compliance with relevant workplace, food safety and business regulations.
- Identify opportunities for business growth and improvements across restaurant locations.
Skills and Experience
- Relevant qualifications in Business Management, Retail Management or a related discipline, or equivalent experience.
- Demonstrated experience in retail or multi-site business management.
- Strong knowledge of sales management, budgeting, purchasing and inventory control.
- Excellent leadership, communication and organisational skills.
- Ability to analyse business performance and implement effective commercial strategies.
- Experience managing suppliers, employees and customer service operations.
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