Booking Agent
- Coordinate appointments for patients and referrers
- Provide excellent customer service and support
- Utilise advanced computer systems for scheduling
🌟 Kickstart Your Career in Medical Administration! 🌟
Join Sunshine Coast Radiology as a Booking Agent!
Are you a people-person with a knack for connection? Ready to make a difference in the fast-paced world of medical administration? This is your opportunity to be the warm, friendly voice that our patients hear first!
At Sunshine Coast Radiology, we’re on the lookout for an enthusiastic Booking Centre Agent to work full time to coordinate appointments and create a seamless, caring experience for every caller.
🔎 Your Role:
- Be the first point of contact, answering patient and referrer calls with professionalism and warmth
- Schedule appointments using our state-of-the-art RIS system (Karisma)
- Keep workflows efficient and organised
- Provide fee quotes and explain Medicare rebates clearly
- Help prepare patients for their visit with the information they need
💡 What You’ll Bring:
- A caring, empathetic communication style
- Advanced computer and keyboarding skills
- Great problem-solving and time management abilities
- A positive, proactive attitude
- Experience in customer service is a plus!
✨ Why Join Us?
- No Weekends! | Monday–Friday shifts between 7:00 am – 5:00 pm
- Full time - stability in a permanent role
- Competitive Pay with annual salary reviews
- Inclusive Team Culture – We support and uplift each other
- Full Training Provided – No medical admin experience needed!
- Career Development opportunities within our growing network
- Staff Recognition & Awards – We celebrate your success
- Corporate Perks & Discounts + Health and wellness benefits
- Fitness Passport Access – 1,000+ gyms nationwide
- Paid Parental Leave – Because family comes first
🚀 Ready to Make an Impact?
Take the first step toward a fulfilling career at Sunshine Coast Radiology – where your work makes a real difference.
👉 APPLY NOW with your resume and a cover letter
Have questions?
Contact Jodie Graham, Talent Acquisition
📧 jgraham@idxgroup.com.au | 📞 0476 887 487
Sunshine Coast Radiology is proud to support diversity and inclusion.
We welcome applications from Aboriginal and Torres Strait Islander peoples and individuals of all backgrounds.
Let’s build a healthier world – one patient at a time.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.