Employee Benefits Administration
- Oversee and optimize administrative support for employee benefits.
- Act as a primary escalation point for complex client and insurer matters.
- Drive process improvements to enhance service delivery efficiency.
Employee Benefits Administration
Are you a seasoned professional in employee benefits with scope to become a team lead. Our client is a rapidly growing advisory firm seeking someone dynamic and experienced to drive excellence within their Benefits Advisory team.
This is a unique opportunity to deliver exceptional administrative support and client satisfaction across group insurance, superannuation, and broader employee benefits. You'll play a crucial role in maintaining high-quality service, fostering team capability, and acting as a key escalation point for complex client and insurer matters.
What You'll Do:
-
Manage Workflows: Oversee and optimize the delivery of administrative support, including group insurance reviews and tenders, ensuring accuracy and timeliness.
-
Client Engagement: Provide comprehensive administrative support directly to key corporate clients, assisting with general insurance, superannuation, and general member queries.
-
Problem Solver: Act as a primary escalation point for intricate client, claims, and underwriting issues.
-
Drive Improvement: Identify and implement process improvements to enhance efficiency and best practices in service delivery.
-
Collaborate: Work closely with senior advisors and leadership to support business growth and client retention initiatives.
What We're Looking For:
-
Experience: Ideally, a minimum of 3 years' experience in employee benefits, group insurance, superannuation, or financial services administration.
-
Leadership Potential: Demonstrated experience leading, mentoring, or supervising a team, whether in a formal or informal capacity.
-
Industry Knowledge: A strong understanding of group insurance arrangements, claims processes, and insurer engagement is highly regarded.
-
Stabilizing Force: Someone who can provide stability to a fast-paced and growing team, supporting junior staff and managing workflows effectively.
-
Client-Focused: Excellent communication and stakeholder management skills, with a commitment to service quality.
-
Proactive Mindset: A solutions-focused individual who thrives in a dynamic environment, with strong attention to detail and proficiency in Microsoft Office, particularly Excel.
-
Long-Term Vision: We are seeking a candidate whose career aspirations align with leadership in this space for the next five years, rather than a direct path to an advisory role.
Why Join Us?
-
Impactful Role: Shape the future of a growing Benefits Advisory team within a respected firm.
-
Diverse Exposure: Work with a diverse corporate client base and complex benefit arrangements.
-
Supportive Culture: Benefit from a collaborative environment that prioritizes professional development.
-
Hybrid Work: Enjoy one day of work from home per week (not Fridays).
-
Competitive Compensation: We offer a flexible salary budget, benchmarked competitively for experienced professionals, with the willingness to pay for ideal candidates.
If you are a highly motivated and experienced employee benefits professional ready to take on a leadership challenge, we encourage you to apply. We are actively interviewing and looking to fill this role promptly.
Consultant
Brad Johnson
Director - Corporate Services
***********
***********************
**************************************************************** number: 12943
Profession:Insurance
Company: Keegan Adams
Date posted: 29th Jul, 2026
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.