Commercial Housekeeper

About the company:

Raes on Wategos is a luxury boutique hotel and resort nestled in the stunning Byron Bay, offering a unique blend of beachfront elegance, refined design and personalised guest experiences. With beautifully appointed suites, exceptional facilities and a strong reputation for world-class service, Raes provides an intimate and sophisticated coastal retreat. We are currently looking for a highly competent Commercial Housekeeper to uphold the exceptional standards of cleanliness, presentation and attention to detail expected across our guest rooms, suites and shared areas, helping to create a seamless and memorable stay for every guest.

Key responsibilities & duties:

• Clean and prepare premium guest rooms, suites and penthouses to the presentation and hygiene standards expected across Raes Hotel and Guesthouses.
• Make beds, replace linen and towels, and arrange bedroom furnishings and guest amenities to ensure rooms are ready for arriving and staying guests.
• Clean and sanitise bathrooms, including showers, baths, toilets, basins, mirrors, marble, tiled surfaces and bathroom fixtures.
• Vacuum carpets and rugs, sweep and mop flooring, and carefully clean and polish surfaces throughout accommodation and common guest areas.
• Dust and maintain furniture, decorative pieces, fittings and other room features, taking particular care around specialty furnishings, antiques and premium interior finishes.
• Clean and maintain private balconies, outdoor seating areas and other guest-accessible spaces associated with rooms and suites where required.
• Replenish toiletries, towels, linen, drinking glasses and other in-room guest supplies in accordance with established housekeeping procedures.
• Maintain cleanliness and presentation of shared areas within the Hotel and Guesthouses, including internal common areas and spaces surrounding guest accommodation.
• Inspect guest rooms during servicing and promptly report damaged furnishings, faulty equipment, maintenance requirements or missing items to the relevant supervisor.
• Collect used linen and rubbish, maintain housekeeping supplies and equipment, and follow appropriate hygiene, chemical handling and workplace safety procedures.

Qualifications and Work experience:

• Minimum Certificate I or higher in cleaning operations, hospitality or secondary education. Relevant work experience in commercial luxury accommodation may substitute requirement of qualification
• Minimum 2 years of relevant housekeeping experience in a resort, guesthouse, or premium accommodation environment.
• Australian work experience is essential.

Skills and Attributes:

• Knowledge of housekeeping procedures, cleaning techniques, and safe handling of cleaning products.
• Ability to maintain a high standard of presentation and attention to detail across guest rooms.
• Consistent efficiency across independent as well as teamwork.
• Methodical room servicing and time management abilities.
• Strong organisational and prioritisation skills.
• Professional communication and guest service skills.

Australian citizens and permanent residents are encouraged to apply.

If this sounds like the role for you, please apply via the facilities provided on this website. Due to the high volume of applications, please note that only short-listed candidates will be contacted.

Please answer the below questions while applying

• Do you have at least 2 years of experience as a Commercial Housekeeper in a high-end accommodation?
• Do you have at least 1 year of Australian work experience in a relevant field?
• Do you have full-time work rights to work in Australia?