Disability Team Leader
- Coordinate and supervise daily activities of disability support workers.
- Oversee implementation of individual support plans and monitor service quality.
- Assist clients in developing independent living skills and accessing support services.
JOB DESCRIPTION – DISABILITY TEAM LEADER
ABOUT THE COMPANY – VALUE CARE LIMITED
Value Care Limited is a national not-for-profit organisation providing disability and aged-care services across Australia. The organisation delivers individualised supports designed to promote independence, inclusion and positive outcomes for people experiencing disability, disadvantage or other barriers to community participation. Value Care Limited is committed to providing quality support services that empower individuals to achieve their personal goals, develop independent living skills and participate actively in their communities.
Business Name: Value Care Limited
Location: Buronga, NSW 2739, Australia
Job Title: Disability Team Leader
Salary: AUD $80,000–$100,000 per annum
Key Responsibilities
- Coordinate and supervise the daily activities of disability support workers to ensure clients receive safe, consistent and high-quality support services.
- Organise staff rosters, allocate support duties and monitor staffing arrangements to meet individual client requirements and service schedules.
- Oversee the implementation of individual support plans, ensuring that services reflect clients' personal goals, abilities, preferences and support needs.
- Provide guidance and practical assistance to disability support workers regarding daily care activities, client communication and appropriate support practices.
- Monitor the quality of disability support services and address operational concerns to maintain appropriate standards of care and service delivery.
- Support clients in developing independent living skills, participating in community activities and accessing suitable disability support services.
- Coordinate with families, support coordinators, healthcare professionals and other service providers regarding clients' ongoing support requirements.
- Assist with staff induction, workplace training, performance feedback and professional development activities to maintain a competent and effective support team.
- Review daily support records, progress notes, incident reports and other service documentation to ensure accurate and timely reporting.
- Identify potential risks affecting client safety, staff wellbeing and service delivery, and implement appropriate preventive measures.
- Ensure disability support activities comply with applicable NDIS requirements, safeguarding standards, organisational policies and workplace health and safety procedures.
- Respond to client concerns, service delivery issues and incidents, escalating serious matters to management where necessary.
- Monitor client progress against individual support goals and recommend adjustments to support arrangements when required.
- Promote respectful communication, teamwork, accountability and person-centred practices among disability support staff.
- Assist management with monitoring service delivery outcomes, staff performance and operational requirements to support the continuous improvement of disability services.
Skills and Qualifications
- Certificate IV in Disability Support, Individual Support, Community Services or a related qualification will be advantageous.
- Demonstrated experience working in disability support services, including experience supervising or coordinating disability support workers.
- Strong understanding of person-centred support, individual support plans and disability service delivery.
- Knowledge of NDIS Practice Standards, safeguarding obligations and incident reporting requirements.
- Ability to prepare staff rosters, coordinate daily operations and monitor service quality.
- Strong leadership, team supervision, decision-making and staff development skills.
- Excellent communication, interpersonal and conflict resolution abilities.
- Understanding of disability support documentation, risk management and workplace health and safety requirements.
- Ability to coordinate effectively with families, healthcare professionals, support coordinators and external service providers.
- Strong organisational skills and the ability to manage multiple client and staff requirements.
- Ability to identify operational issues, implement appropriate solutions and maintain consistent service delivery standards.
- Commitment to maintaining client dignity, confidentiality, inclusion and independence.
How to Apply
Applicants are invited to submit their resume and a cover letter outlining their relevant qualifications, disability support experience, team leadership capabilities and suitability for the position through the advertising platform.
Apply via form: https://zfrmz.com.au/dM1IksTZUIpZFpw9htjl
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