Admin Clerk/Freight Handler

About the Role

This is a unique and varied position combining both administration and operational warehouse responsibilities, with approximately 60% administration and 40% freight handling. Standard working hours are 10:00am - 6:00pm, with overtime available and required based on operational needs. Working within a fast-paced transport and logistics environment, you'll play a key role in supporting daily operations, maintaining accurate administrative processes, and assisting with freight handling activities to ensure freight moves efficiently through the network.

Key Responsibilities

• Conducting Pallet Watch (stocktake) activities and managing ULD inventory.
• Investigating damaged freight and arranging repacking where required.
• Managing Salesforce redelivery requests and customer service enquiries.
• Completing bookings and administration tasks.
• RF scanning and freight tracking activities.
• Palletising freight and supporting warehouse operations.
• Verifying and correcting freight address information.
• Coordinating and processing depot collections.
• Performing general administrative duties, including email management, data entry, reporting, Excel spreadsheets, pivot tables, and internal system updates.
• Supporting operational requirements and ad hoc tasks as directed by leadership.
• Assisting with freight handling activities to support operational demands and service delivery. Freight weight could be up to 30kg (we assess capacity during medical)

While these form the core responsibilities of the role, additional duties may be required to support business and operational needs.

Ideal Candidate

We're looking for a motivated and adaptable team member who:

• Demonstrates initiative and takes a proactive approach to their work.
• Possesses strong critical thinking and problem-solving abilities.
• Can work autonomously while contributing positively to team outcomes.
• Is highly organised and able to manage competing priorities in a fast-paced environment.
• Has a strong work ethic and a willingness to learn new systems and processes.
• Is comfortable balancing both administrative and hands-on operational responsibilities.
• Has strong attention to detail and a commitment to accuracy.
• Is interested in developing a long-term career and progressing within the business.
• Thrives in a collaborative team environment and is committed to delivering excellent service.

Why Join Us?

• Diverse role offering a combination of office-based and operational responsibilities.
• Stable full-time hours with overtime opportunities.
• Supportive team culture with ongoing training and development.
• Opportunity to build a long-term career within a leading transport and logistics organisation.
• Safety-focused workplace where employee wellbeing is prioritised.
• Access to employee benefits, discounts, and wellbeing initiatives.
• We offer an attractive hourly rate of $38.45 per hour + 13% superannuation contributions

All walks, one route 

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.