Business Development Manager - Shopping Centre

• Develop relationships with retailers and local businesses
• Excellent opportunity to develop a long-term career within retail property
• Work on one of Southeast Queensland's busiest retail destinations

Our Client
A leading owner of retail shopping centres, is seeking a Business Development & Reception Manager to join the Centre Management team at one of South East Queensland's busiest retail destinations. This is a diverse role combining casual mall leasing, business development, centre administration and front-of-house responsibilities, making it ideal for someone who enjoys variety and thrives in a fast-paced retail property environment.

The Opportunity
This is a unique role where no two days are the same. You'll take ownership of casual mall leasing and supplementary income, develop relationships with retailers and local businesses, coordinate pop-up activations and promotional space, while also providing support to the reception team.

Key Responsibilities

• Identify and secure casual mall leasing, pop-up retail and other supplementary income opportunities.
• Develop strong relationships with national retailers, local businesses and external stakeholders.
• Prepare licence agreements, invoices and associated leasing documentation.
• Manage casual mall leasing bookings from enquiry through to bump-in and bump-out.
• Monitor licence renewals, retailer presentation standards and compliance requirements.
• Maintain accurate leasing databases, forecasts and monthly reporting.
• Provide support to the front-of-house reception team and while maintaining a high level of customer service.
• Coordinate office administration including contractor management, document control, mail, registers and general office support.
• Liaise daily with retailers, contractors, customers and the wider centre management team.
• Support various centre projects and assist across operations, marketing and administration as required.

About You We're looking for someone who brings:

• Previous experience within shopping centre management, retail property, commercial property or a customer-facing property environment.
• Strong administration and organisational skills with excellent attention to detail.
• Outstanding communication and relationship-building abilities.
• A proactive approach with the confidence to generate new business opportunities.
• Experience coordinating multiple priorities in a fast-paced environment.
• Strong customer service skills and a professional presentation.
• Confidence using Microsoft Office and learning property management systems.
• Previous experience in casual mall leasing, retail property or centre administration will be highly regarded but is not essential.

What's on Offer

• Join a highly regarded retail property owner with an established shopping centre portfolio.
• Diverse role combining business development, leasing, administration and customer engagement.
• Work alongside an experienced and supportive Centre Management team.
• Excellent opportunity to develop a long-term career within retail property.
• Stable, full-time position with genuine career progression opportunities.

If you're looking to establish or further your career in shopping centre management and enjoy working in a dynamic, people-focused environment, we'd love to hear from you.

If you'd like to know more information about the role and company, then please contact Milli Hargreaves on 0439 778 823. To apply please click APPLY NOW or email your CV to mhargreaves@goughrecruitment.com.au
  
*Please note only successful applications will be contacted, and only those with the right to work in Australia need apply. 
Reference number: 4056778
Profession:Property & DevelopmentCML/BRAND SPACE

Company: Gough Recruitment AU
Date posted: 18th Oct, 2026