Customer Service Representative - Clinical
- Coordinate surgical bookings and process customer orders for critical medical products.
- Liaise with hospitals, surgeons and internal teams, handling urgent requests and ensuring accurate, timely delivery.
- Maintain accurate ERP records in a busy customer service role supporting healthcare professionals across Australia.
Why You'll Love This Role
- Make a real difference to patients lives
- Monday to Friday | No weekends
- Supportive, inclusive team culture
- Onsite massages & birthday celebrations
- Close to public transport
- Career growth in the medical device industry
About the Role
Join a growing healthcare organisation where your work directly supports hospitals and surgeons across Australia. You'll coordinate bookings, process orders and ensure critical medical products are delivered accurately and on time. If you love being organised, thrive in a busy environment and enjoy helping people, you'll fit right in.
What You'll Do
- Coordinate surgical bookings
- Process customer orders
- Liaise with hospitals and surgeons
- Manage urgent requests
- Maintain accurate ERP records
- Work closely with internal teams
- About You
- Customer service experience
- Medical device or healthcare experience ideal
- NetSuite or similar ERP
- High attention to detail
- Science graduates with industry experience are encouraged to apply.
Culture
People genuinely enjoy working here. You'll join an inclusive team that celebrates success, supports each other and believes in making a positive impact every day.
Apply
Click Apply Now or contact Jane Nichols on 02 8877 8714 for a confidential discussion.
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Skills
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