Expression of Interest: Digital & eCommerce Careers | Supercheap Auto
- Contribute to digital and eCommerce work across trading, online merchandising, customer experience, digital operations, product, UX, analytics and optimisation.
- Analyse website and trading performance, run and optimise promotions, and use customer insights to improve conversion, revenue and the online journey.
- Collaborate with cross-functional teams to deliver website improvements and commercial outcomes in a fast-paced retail environment.
At Supercheap Auto, we're continuing to invest in our digital capability and customer experience, creating exciting opportunities across our growing Digital and eCommerce team. Whether your expertise is in eCommerce trading, online merchandising, digital operations, customer experience, user experience (UX), front-end development, digital product, analytics or optimisation. We're excited to build a network of talented professionals who are passionate about digital, online retail and customer experience. If you're looking for an opportunity to make an impact in a fast-paced digital retail environment, we'd love to start a conversation.
About the Opportunity
As part of our Digital and eCommerce team, you could contribute across a range of disciplines including digital trading, online merchandising, customer experience, digital operations, website optimisation, user experience, product development and performance analytics.
Working closely with teams across Merchandise, Marketing, Digital Product, Customer Experience and Analytics, you'll help deliver engaging online experiences, drive commercial outcomes and support the continued growth of our digital business.
What You'll Be Doing
- Analyse trading, customer and website performance to identify opportunities to increase traffic, conversion and revenue.
- Execute and optimise online promotions, campaigns and trading activities.
- Monitor category and site performance, providing insights and recommendations to improve results.
- Drive website merchandising initiatives that improve product discoverability and customer engagement.
- Support personalisation, testing and conversion rate optimisation (CRO) programs.
- Identify opportunities to enhance the customer journey using data, insights and customer behaviour trends.
- Partner with Digital Product teams on new features, enhancements and website improvements.
- Develop reporting and performance insights that support strategic and commercial decision-making.
What You'll Bring
- Experience in eCommerce, digital trading, online merchandising or digital operations.
- Strong analytical skills with the ability to turn data into actionable insights.
- A commercial mindset and passion for improving online performance.
- Excellent stakeholder management and communication skills.
- A customer-first approach with a passion for digital experiences.
- Confidence working across multiple priorities in a fast-moving environment.
- Curiosity, initiative and a continuous improvement mindset.
Why Consider This Opportunity?
At Supercheap Auto, you'll have the opportunity to work on a high-traffic retail website, contribute to meaningful digital initiatives and play a key role in shaping the experiences our customers have every day. We also offer;
- Opportunities to grow your career across multiple brands, functions and business units within the Super Retail Group ecosystem.
- Significant team member discounts across Supercheap Auto, rebel, BCF and Macpac.
- Flexible hybrid working arrangements that support balance and wellbeing.
- The chance to work on large-scale eCommerce platforms with high traffic volumes and complex customer journeys that are investing in growth.
If you're looking for your next challenge and are excited by the opportunity to shape how customers shop with Supercheap Auto online, we'd love to hear from you.
Submit your Expression of Interest and tell us about your experience, interests and the type of digital opportunity you're seeking at Supercheap Auto.
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