Payroll Officer

Payroll Officer - Full-time - 12 month Fixed-Term Contract - Epping Head Office

Are you a payroll professional who takes pride in getting every detail right and making a difference to people's working lives?

At Southern Cross Care (SCC), payroll is more than processing pays. It's about supporting our people, building trust and ensuring every employee is paid accurately, fairly and on time.
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What you'll be doing

Working closely with the Payroll Supervisor and wider Finance and People & Culture teams, you'll play an important role in delivering accurate, compliant and timely payroll services across SCC.
Your responsibilities will include:

• Processing end-to-end payroll, including terminations, redundancies, long service leave, back pays and payroll adjustments. (approx. 2000+)
• Maintaining accurate employee payroll records and masterfiles.
• Interpreting Enterprise Agreements, awards, legislation and time and attendance data.
• Ensuring compliance with taxation, superannuation and statutory obligations.
• Managing payroll queries and providing responsive, professional support to employees and managers.
• Identifying and resolving payroll discrepancies and contributing to process improvements.
• Supporting payroll reporting, reconciliations, audits and system testing.
• Working collaboratively with colleagues to ensure a consistent and reliable payroll service.

What you'll bring

You'll bring a patient and adaptable approach, with the ability to navigate manual processes, work through challenges and maintain accuracy. You'll communicate clearly and effectively, managing queries with professionalism, empathy and a strong customer service focus.

You'll ideally have:

• At least 3 years' experience in payroll processing within a team environment.
• A sound understanding of payroll legislation, awards and Enterprise Agreements.

• Strong attention to detail and a commitment to accuracy.
• Excellent time management skills and the ability to meet tight deadlines.
• Confidence using payroll and time and attendance systems, along with Microsoft Office.
• An understanding of Long Service Leave Board returns, same-day superannuation returns and workers compensation processes.
• A high level of confidentiality, professionalism and sound judgement.
• A collaborative approach and the ability to manage competing priorities.

Highly desirable:

• Experience in aged care, health or other timesheet-driven environments.
• Familiarity with Payroll Metrics and RosterOn.
• Experience with payroll audits, reporting and reconciliations.