Residential Care Officer
- Provide day-to-day support to residents in accordance with individual care and support plans.
- Assist in developing and implementing structured support strategies and activities that encourage independence.
- Monitor residents' wellbeing, behaviour and progress, identifying and reporting changes in their circumstances or support needs.
About Our Company
Priority Disability Care Australia is a trusted NDIS-registered provider delivering high-quality residential and disability support services across NSW. We are committed to empowering participants to live with dignity, independence, and purpose through compassionate, person-centred care delivered in line with NDIS Practice Standards.
We are currently seeking a dedicated and compassionate Residential Care Officer to join our residential care team at our Guildford facility.
Position: Residential Care Officer (ANZSCO ******)
Salary Range: $75,000 to $85,000 plus superannuation (depending on experience and skills)
Employment Type: Full-time
Location: Guildford, NSW
Main Responsibilities
- Work with residents to understand their individual needs, abilities, goals and support requirements.
- Provide day-to-day support to residents in accordance with individual care and support plans, promoting independence and daily living skills.
- Assist in developing and implementing structured support strategies and activities that encourage independence, social engagement and community participation.
- Monitor residents' wellbeing, behaviour and progress, identifying and reporting changes in their circumstances or support needs.
- Provide practical guidance and emotional support to residents, while maintaining communication with families, carers and relevant professionals.
- Coordinate and assist residents in accessing appropriate community services, health appointments and recreational activities.
- Maintain accurate participant records, including progress notes, incident reports and relevant support documentation.
- Participate in reviews of individual support plans and provide recommendations for adjustments based on residents' changing needs.
- Work collaboratively with Support Workers, team leaders and external service providers to ensure consistent implementation of individual support plans.
- Promote a safe, respectful and inclusive residential environment in accordance with NDIS Practice Standards, WHS requirements and organisational policies.
Qualifications & Skills
- Minimum Diploma of Community Services, or equivalent.
- Minimum 1–2 years of experience in residential, community or disability support roles.
- Proven ability to apply person-centred and strengths-based support practices.
- Sound understanding of NDIS principles, duty of care and incident reporting.
- Excellent written and verbal communication skills with strong documentation ability.
- Demonstrated empathy, patience and cultural sensitivity when supporting diverse clients.
- Current NDIS Worker Screening Check, Working with Children Check, and First Aid & CPR certification.
- Valid driver's licence preferred.
Only shortlisted candidates will be contacted. Australian Citizens/Permanent Residents preferred.
Application Questions
Please answer the following when submitting your application:
- Do you have full Australian working rights?
- Have you completed a qualification in Community Services?
- How many years of experience do you have in residential or disability support roles?
- Do you currently hold an NDIS Worker Screening Check and First Aid certification?
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Skills
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