Operations Support Officer & Disability Support Worker
- Provide administrative support to the operations team for 3 days a week.
- Support NDIS participants in the community for 2 days a week.
- Balance hands-on support work with administrative tasks.
Job Description
Join the Aussie Angels Team!
We're looking for an organised, proactive superstar who is also passionate about supporting people with a disability. This is a concurrent position, meaning you will work across both Operations Support and Disability Support as part of your regular role.
This position is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is equally comfortable working in the office and out in the community.
The role includes:
3 days per week in the office providing administrative support to the operations team.
2 days per week supporting NDIS participants in the community.You must be available to work Monday to Friday between 7:00am and 6:00pm, with shifts rostered within these hours.
Key Responsibilities
Administration (3 Days Per Week)
Answering phones and responding to emails.
Scheduling shifts and assisting with staff rostering.
Data entry and maintaining accurate participant records.
Assisting with compliance documentation.
Supporting recruitment and onboarding processes.
Liaising with participants, families, and support workers.
Maintaining organised digital files and records.
General office administration and team support.
Disability Support (2 Days Per Week)
Supporting participants to achieve their NDIS goals.
Assisting with community access and social outings.
Providing personal care where required.
Organising and running group programs
Domestic assistance and meal preparation.
Medication assistance (where appropriately trained).
Transporting participants to appointments and activities.
Completing shift notes and required documentation.
About You
You are someone who:
Enjoys balancing administration with hands-on support work.
Has exceptional organisational and time management skills.
Is confident using technology and digital systems.
Has experience using Google Drive (highly regarded)
Experience with ShiftCare is highly regarded.
Has excellent communication and customer service skills.
Can work independently while contributing positively to a team.
Is adaptable, reliable, and able to manage competing priorities.
Is compassionate, professional, and committed to delivering high-quality support
Essential Requirements
Current NDIS Worker Screening Check.
Current Blue Card (Working with Children Check).
Current First Aid & CPR Certificate.
Current Australian Driver Licence.
Reliable, fully insured vehicle.
Current National Police Check (or willingness to obtain).
NDIS Worker Orientation Module (or willingness to complete).
Availability Monday to Friday between 7:00am and 6:00pm.
Ability to work in both an office environment and community settings as part of a concurrent dual-role position.
Why Join Aussie Angels?
A unique concurrent role offering variety and career development.
Supportive and collaborative team culture.
Ongoing training and professional development.
Opportunities to grow within a progressive organisation.
The chance to make a meaningful difference both behind the scenes and directly in the lives of our participants.
If you're looking for a role where you can use your administration skills while also making a positive impact in the community, we'd love to hear from you.
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