Retail Sales & Design Team Member
- Assist customers in person and by phone, identify their needs and sell suitable home improvement products.
- Guide customers through product design, use CAD software where appropriate, and prepare project quotations.
- Maintain stock, displays and store presentation while following safety policies and participating in training.
Shepparton
We currently have an opportunity available in our Retail Sales and Design Team, based at our Shepparton Home Improvement Store. This is an exciting opportunity to join an innovative and recognised leader in the Australian building and home improvement industry!
You will listen to customers’ needs, provide solutions and sell our amazing range of products. The role is primarily responsible for greeting customers, designing and selling of Stratco products, answering questions, stocking shelves, maintaining displays and assisting with general store maintenance.
As part of our collaborative Retail Team, you will benefit from support and Stratco training to ensure success in the role! This is a full-time rostered position, including Saturday shifts. The store is open Monday to Friday 8.30am to 5.00pm and Saturday 9:00am to 2:00pm.
The right candidate will be competitively remunerated (based on relevant skills and experience).
RESPONSIBILITIES
- Working in our Home Improvement Store, providing excellent customer service and selling goods
- Face to face and telephone customer service and sales
- Guiding customers through the design process
- Assisting customers to find innovative design solutions utilising CAD software
- Prepare accurate and timely project quotations
- Maintaining store stock levels and general housekeeping to ensure our store is always presentable
- Participation in training and personal development sessions
- Adherence to Stratco safety and other policies, ensuring a safe working environment
ABOUT YOU
- Exceptional sales and customer service skills
- Proven ability to provide solutions and drive sales
- Experience within a similar environment
- Ability to multi-task and work in a fast-paced environment
- Excellent communication skills
- Willingness to enhance the customer experience by working with enthusiasm and energy
- A commitment to excellence and self-development
- Previous design consulting or building experience highly desirable, but not necessary (CAD skills an advantage)
ABOUT STRATCO
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
REWARDS & BENEFITS
Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
To see more information about Stratco and our careers please visit stratco.com.au/careers
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 11 matchedExpr3ss