Senior Customer Insights Lead

Yarra Valley Water

Australia

Full time

~$100k - $130k(Estimated)

Customer Service & Call Centre Supervisors & Team Leaders

KEY POINTS WE FOUND

Lead customer insights initiatives to enhance service delivery.
Collaborate with cross-functional teams to drive customer-centric strategies.
Utilise data analytics to inform decision-making and improve customer experience.

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Skills

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Customer insightsExcellent communication skillsMarket researchMarketing analysisMicrosoft excelPresentation skillsReport writingStakeholder engagement

Yarra Valley Water

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