Immediate Housing Response Worker
- Provide outreach support and short-term case management to single people and couples experiencing or at imminent risk of homelessness.
- Help participants access temporary accommodation and move towards secure, sustainable housing through assessment, planning, referrals and advocacy.
- Collaborate with the HART 4000 team and external services, maintaining accurate records and responding flexibly to risks and crises.
Immediate Housing Response Worker - HART 4000
Full time fixed term contract ending 30th June 2027
SCHADS Award - Level 5
WHO WE ARE
At Communify, our Vision is for an engaged, unified community leading change.
And our Mission is all about supporting the community on all sides by working creatively to meet needs and interests in a rapidly changing world.
WHO WE’RE LOOKING FOR
We’re looking for a compassionate and proactive professional to join our HART 4000 Immediate Housing Response Outreach Team, supporting individuals and couples experiencing, or at imminent risk of, homelessness to secure sustainable housing.
You’ll bring:
• Relevant tertiary qualifications and the ability to deliver strengths-based, person-centred and trauma-informed support.
• Skills in assessment, support planning, risk assessment and intensive case management.
• A flexible, solutions-focused approach, with sound judgement and the ability to respond to crises and changing needs.
• Strong organisational and time management skills, with the ability to work independently and prioritise a busy caseload.
• Excellent communication and relationship-building skills to work collaboratively with participants, community agencies and government services.
• A commitment to accurate recordkeeping, confidentiality, ongoing professional development and self-care.
You will also need a current open driver’s licence, a National Police Record Check and a Working with Children Check (Blue Card).
WHAT YOU'LL BE DOING
The position support couples and single people to access short term temporary accommodation (including motels) and proactively assist them to transition to secure housing. Duties include the provision of information, advice, referral, advocacy and short-term case planning and management.
WHO YOU'LL BE WORKING WITH
Reporting into the Outreach Team Leader of HART 4000, you will work alongside and in collaboration with our dynamic HART 4000 Homelessness Intervention Team.
WHAT WE OFFER
Communify offers all staff benefits by offering Not for Profit Salary Packaging, a flexible workplace strategy and support through a comprehensive Employee Assistance Program.
NEXT STEPS
We want to know why you would like to come work with Communify and what you can bring to this role. You must read the position description.
Apply online via our Careers page https://communify.connxcareers.com/Job/ViewJobs by clicking Apply Now by checking out the position description and please attach a cover letter with your resume. Applications accepted up until COB 20/11/2026.
Applications will be reviewed as they are received, and shortlisted candidates may be contacted before the closing date.
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