Vet Nurse - Pet Insurance Customer Service| Monday to Friday| Brisbane
- Full-time role with a Monday-Friday schedule - no weekends, no shift work!
- Step off the clinic floor while staying connected to animals and their people
- Join a passionate, supportive team that values empathy, knowledge & fun
JOIN US FOR AN EXCITING JOURNEY:
Join a team that values vet nurses! Enjoy work-life balance, paid training, extra time off, great perks, and career stability in a growing, people-first company. Make a difference without the stress!
WHAT YOU’LL BE DOING (AND LOVING!):
- Chat with pet parents and guide them through their pet care support journey
- Review vet notes and apply your knowledge to assess health claims
- Keep things running smoothly by handling emails and calls with empathy
- Collaborate with fellow animal lovers and vet professionals
- Use your expertise to make confident, thoughtful decisions that truly help
- Bring heart and smarts to every interaction
TRAINING & GROWTH:
- Get paid to learn — full-time, 3-week training provided
- Earn your RG146 (Tier 2) certification (yes, we’re a Registered Training Organisation!)
- Ongoing support and coaching to help you thrive
YOU'RE OUR KIND OF PERSON IF YOU HAVE:
- A Certified Vet Nurse with hands-on clinic experience
- A calm, compassionate approach and a love for helping people
- Great attention to detail and decision-making confidence
- Strong written and verbal communication skills
- A team spirit with a positive, can-do attitude
- The ability to juggle tasks like a pro in a fast-paced environment
PERKS YOU’LL LOVE:
- ‘Me Day’ and Volunteer Leave — because balance matters
- Competitive salary package of $68,000–$76,000 including superannuation
- Discounts on health, home, travel, and more (plus perks like gym memberships & dental!)
- A workplace that celebrates success — from team lunches to fun family events
- Feel-good work that helps real people and their pets every single day
- A genuine team culture where you're supported, valued, and never just a number
�� Hours: 37.5 hours per week, Monday–Friday between 8:00am–5:00pm (rotating roster)
�� Sound like your kind of role?
Don’t wait — this is your chance to step into a new career that still feels like home. Apply now and bring your vet nurse experience into a whole new world of pet care!
Send your CV to ****************** or call Conie Jusay direct on ************ for a confidential discussion.
NB: All candidates who meet our client’s shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks!
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.