- Provide Level 3 technical support for IPC trading floor voice and communications systems.
- Deliver and support trading floor voice projects, including system deployments, upgrades, migrations and infrastructure refreshes.
- Manage escalations with vendors and third-party support teams, driving issues through to resolution.
A major bank in Sydney is seeking a Trade Floor Level 3 Voice Engineer with strong IPC Systems experience. This is a 12 month contract which is likely to extend or go permanent after.
This role will suit a technically strong engineer with a solid background supporting front-office trading environments, managing complex incidents, and delivering technology projects within high-pressure financial services environments.
Responsibilities:
- Provide Level 3 technical support for IPC trading floor voice and communications systems.
- Deliver and support trading floor voice projects, including system deployments, upgrades, migrations and infrastructure refreshes.
- Participate in design, implementation, testing and commissioning of IPC voice solutions.
- Support critical trading floor environments, ensuring system stability, resilience and availability.
- Manage escalations with vendors and third-party support teams, driving issues through to resolution.
Key Skills / Experience:
- Extensive experience in a Level 3 voice engineering or senior support role within financial services, ideally in an investment bank or trading environment.
- Strong hands-on experience with IPC trading floor communications systems.
- Proven experience supporting business-critical voice infrastructure in a fast-paced, high-availability trading environment.
- Strong troubleshooting, incident management and root cause analysis capabilities.
- Experience delivering technical projects alongside day-to-day BAU responsibilities.
If interested please respond ASAP
Consultant
gillian@bluefinresources.com.au
Reference number: BH-63084
Profession:ICTIT Infrastructure
Company: Bluefin Resources
Date posted: 15th Oct, 2026
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