Quotes Officer/Customer Service
- Prepare accurate and timely quotations from customer enquiries and technical drawings.
- Process orders, invoicing and customer requests via phone and email.
- Liaise with suppliers regarding pricing, availability and lead times.
Full Time Permanent | Competitive Salary | South Brisbane Location
Your new company
An Australian manufacturer and supplier servicing the electrical, construction and infrastructure sectors is seeking a Quotes Officer / Customer Service professional to join their Queensland team. Known for their strong customer service and technical expertise, they pride themselves on delivering accurate solutions and building long-term relationships with customers.
Your new role
- Prepare accurate and timely quotations from customer enquiries and technical drawings
- Process orders, invoicing and customer requests via phone and email
- Work closely with sales, production and warehouse teams to coordinate customer requirements
- Maintain customer pricing, allowances and quote records
- Liaise with suppliers regarding pricing, availability and lead times
- Resolve customer enquiries and issues through to completion
- Develop strong knowledge of the company's products and solutions
What you'll need to succeed
- Experience in quoting, estimating, internal sales or customer service with a pricing component
- Strong attention to detail and accuracy
- Excellent communication skills and confidence in dealing with a range of stakeholders
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong administration and computer skills, including ERP or order processing systems
- Experience within manufacturing, construction, industrial supply or a related industry will be highly regarded
What you'll get in return
- Permanent, full-time opportunity
- Competitive Salary
- Supportive and collaborative team environment
- Stable business with a strong reputation in its industry
- Opportunity to build your technical knowledge and develop long-term career opportunities within the organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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