Office Manager
- Manage office operations, resources, records, compliance, budgets and financial administration.
- Supervise administrative support staff and coordinate training-program schedules, participant records and reports.
- Liaise in Mandarin and English with Australian and Chinese partners to support cross-border operations.
About the Role
As the Office Manager, you will be responsible for managing the day-to-day administrative operations of our office. You will play a critical role in resource allocation, staff supervision, compliance management, and facilitating smooth communication between our Australian office and our international partners.
Key Responsibilities
Office Operations & Resource Management: Plan and coordinate office services, including the procurement and maintenance of office equipment, stationery, and IT resources. Ensure all resources are utilised efficiently to support our training programs.
Staff Supervision & HR Coordination: Allocate administrative tasks to support staff, monitor their performance, and coordinate internal training sessions to ensure a high standard of service delivery across the team.
Records & Compliance Management: Establish and maintain comprehensive administrative record systems (both physical and digital). Ensure office operations and training documentation comply with relevant Australian regulations and internal quality standards.
Financial Administration Support: Assist in managing office budgets, process invoices, handle expense tracking, and maintain accurate financial records and ledgers.
Cross-Cultural Liaison & Coordination: Act as a key point of contact for internal teams and external stakeholders. Liaise with Chinese and Australian partner institutions to coordinate schedules, resolve administrative issues, and facilitate smooth cross-border operations.
Program Administration: Oversee the administrative aspects of our training programs, including scheduling, maintaining participant records, and generating operational reports for management.
Key Requirements
Minimum 5 years of proven experience in administrative management, office coordination, or a related role.
Proven experience in the training or education sector is required.
A relevant qualification in Business Administration, Management, or a related field is highly desirable.
Demonstrated experience in staff supervision, resource allocation, and office record/account management.
Strong understanding of office compliance and documentation standards.
Excellent organisational and problem-solving skills.
Fluency in Mandarin and English is essential to effectively communicate with our Chinese partner institutions and manage cross-cultural administrative tasks.
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