Client Care Coordinator

InvoCare · Ipswich QLD 4305 · Full time
Posted 14d ago

Client Care Coordinator

InvoCare
Ipswich QLD 4305

·

Full time

~$60k - $80k(Estimated)
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KEY POINTS WE FOUND
  • Provide professional pet aftercare services with compassion and empathy
  • Manage client enquiries across various platforms
  • Coordinate information between client care, preparation, operation, and cremation teams for smooth service delivery

Duties of a Client Care Coordinator:

·       Provide professional pet aftercare services with compassion and empathy

·       Manage client enquiries across various platforms

·       Coordinate information between client care, preparation, operation, and cremation teams for smooth service delivery

·       Assist clients during viewings and collection of ashes with professional and empathy

·       Prepare client viewing rooms and ensure its up to high standards

·       Manage client payments across multiple platforms

·       Ensure accurate and timely data entry of client and veterinary information

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Skills

0 of 12 matched
Client enquiries managementClient serviceCoordinationData entryEmpathyEmpathy during client interactionsExcellent communication skillsHigh standards in service environmentMultiplatform payment managementPet aftercare servicesProfessionalismRoom preparation and maintenance

InvoCare

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