Store Manager | Luxury Jewellery Boutique
- Lead and develop the Brisbane luxury jewellery boutique team, including recruiting, coaching and building a positive performance culture.
- Drive sales growth, achieve store and individual KPIs, and identify opportunities to improve commercial performance.
- Deliver exceptional luxury service and build lasting relationships with VIP clients.
The Company
Our client is a globally recognised luxury jewellery retailer with a rich heritage, exceptional craftsmanship, and an expanding presence across Australia. As part of an exciting period of expansion, this respected luxury retailer is seeking an experienced Store Manager to lead its Brisbane boutique and play a key role in driving commercial success and customer engagement.
The Role
Reporting to senior retail leadership, you will be responsible for driving boutique performance, elevating the client experience, and leading a passionate team to achieve exceptional results. You will play a pivotal role in developing a culture of luxury service, fostering VIP client relationships, and ensuring the boutique consistently delivers operational excellence.
Key Responsibilities
- Lead and develop a high-performing boutique team
- Drive sales growth and achieve store and individual KPIs
- Deliver exceptional luxury customer experiences at every touchpoint
- Build and nurture long-term relationships with VIP clientele
- Recruit, coach, and develop retail talent
- Monitor business performance and identify growth opportunities
- Create a positive, engaged, and results-driven team culture
Skills and Experience
The successful candidate will bring proven leadership experience from luxury retail, premium retail, jewellery, watches, fashion, beauty, or other high-touch customer service environments. You will have a demonstrated track record of leading teams, achieving sales targets, and delivering exceptional client experiences. Mandarin and/or Cantonese language skills are highly preferred, enabling you to deliver a highly personalised experience to a diverse and international customer base.
Benefits
This is an opportunity to join a respected international luxury retailer with ambitious expansion plans across Australia. You will receive a competitive salary package with attractive commission and bonus opportunities, ongoing training and development, and genuine career progression within a growing global business.
For More Information
For more information, please contact Nadia Tribuzio on 0403557631 or email nadia@millerleith.com.au
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Consultant
nadia@millerleith.com.au
Reference number: 7890
Profession:Retail OperationsStore Manager
Company: Miller Leith Melbourne
Date posted: 3rd Nov, 2026
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