Assistant Executive Housekeeper - Perth CBD
- Support the day-to-day management of housekeeping operations across guest rooms and public areas
- Lead, coach, and motivate a large housekeeping team to consistently deliver 5-star service standards
- Assist with recruitment, onboarding, training, performance management, and succession planning
- Full time permanent role
- Supportive team culture with ongoing development opportunities
About Silk Hospitality
Silk Hospitality is a leading provider of premium housekeeping services to some of Australia's most prestigious hotels. Our commitment to service excellence, innovation, and people is at the heart of everything we do, creating exceptional experiences for both our guests and team members.
About the Role
We are seeking an experienced Assistant Executive Housekeeper to support housekeeping operations at a luxury 5-star hotel in Perth CBD. This is an exciting opportunity for a hospitality professional looking to take the next step in their leadership career within a high-performing hotel environment.
Working closely with the Executive Housekeeper, you will play a key role in driving operational excellence, maintaining brand standards, and leading a large housekeeping team to deliver outstanding guest experiences.
In this role, you will be hands-on in daily operations while also contributing to workforce planning, team development, quality assurance, and overall departmental performance.
What You'll Do
- Support the day-to-day management of housekeeping operations across guest rooms and public areas
- Lead, coach, and motivate a large housekeeping team to consistently deliver 5-star service standards
- Act as the department leader during the Executive Housekeeper's absence
- Assist with recruitment, onboarding, training, performance management, and succession planning
- Conduct room and public area inspections to ensure quality and brand compliance
- Support rostering, workforce planning, productivity management, and payroll processes
- Investigate and resolve guest concerns in a professional and timely manner
- Collaborate closely with Front Office, Maintenance, and other hotel departments to ensure seamless operations
- Monitor inventory levels and assist with ordering supplies and equipment
What You'll Bring
- Previous experience as an Assistant Executive Housekeeper, Housekeeping Manager, or senior housekeeping leader within a 4-star or 5-star hotel environment
- Strong leadership skills with the ability to inspire, develop, and manage large teams
- Proven experience driving housekeeping quality standards and operational performance
- Excellent organisational and communication skills
- Strong attention to detail and commitment to delivering exceptional guest experiences
- Sound knowledge of housekeeping systems, productivity management, and hotel operations
- A hands-on leadership style with the ability to thrive in a fast-paced environment
Why Join Silk Hospitality?
- Permanent full-time role
- Supportive and inclusive team culture
- Internal development and career progression opportunities
- Opportunity to work within a luxury 5-star hotel environment
- Ongoing leadership development and professional training
- Access to healthcare, wellness, retail, travel, and lifestyle discounts
- Be part of an organisation recognised for delivering exceptional hospitality services across Australia
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Skills
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