Support Officer - Building Services
- Assess and process building and service connection applications.
- Provide technical advice to customers and stakeholders.
- Work as part of a cohesive team to deliver efficient water and sewer services.
This opportunity is offered in accordance with Section 66ZP of the Equal Opportunity Act 1984. Youth candidates (17 – 24 years of age) who meet the selection criteria for this role will be prioritised for appointment.
Thrive with a strong sense of purpose as you shape WA’s water future.
Our diverse workplace offers endless opportunities to thrive and grow. It takes a lot of people to keep water running, maintain essential wastewater and drainage services and find innovative solutions to future-proof our state.
With us, you’ll have the variety and opportunity to shape your career path across WA. The depth and breadth of our work mean you can experience multiple roles and careers.
About the role
We’re seeking a motivated individual who is ready to begin their career within the Building Services team of the Development Services Business Unit based in Leederville. As a Support Officer you’ll learn to assess and process building and service connection applications and provide technical advice to customers and stakeholders. As part of a cohesive team, you will contribute to providing efficient, effective and sustainable water and sewer services to Western Australia.
Who are we?
When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life – everyday millions of West Australians rely on us to deliver and manage water across our state. If you’re driven to make a meaningful contribution, you’ve come to the right place.
Real benefits that matter
- Real flexibility with options to work from home, flexible work hours
- Two well-being days each year to recharge, relax and enjoy life (separate to standard paid sick/personal leave)
- Access to long service leave pro rata after 3 years of service
- Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
- Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
- Annual leave loading – an extra 17.5% pay when you use your annual leave
Discover more benefits we offer to support the unique and individual ways our employees live.
What the role will involve
- Assess and process authorisations for building and service connection applications
- Respond to technical enquiries related to building notifications or service connection applications. Refer the more contentious matters for decisions
- Assists in the provision of information related to water and wastewater service infrastructure
- Extensive training provided
- Part of a deeply knowledgeable and supportive team
About you
We are seeking a customer focused and motivated individual who brings excellent communication skills, strong analytical thinking, and a proactive approach to problem-solving. The ideal candidate will have experience working or volunteering in a customer service-focused environment and be confident using Microsoft Office applications.
While completion of secondary education is desirable, it is not essential. You will have the ability to work effectively both independently and as part of a team, following direction when required, and demonstrate the values, behaviours, and professionalism that contribute to a positive, collaborative, and high-performing workplace culture.
Sound like a match? Apply today
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.
Applications close 4th November 2026
We reserve the right to withdraw this ad prior to the closing date
As part of the recruitment process you may be required to complete pre-employment screening which commonly include - but not limited to - a medical, qualification check, police clearance and Australian working rights check. If you would like the full list of pre-employment screening checks prior to applying, please contact recruitment@watercorporation.com.au
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.
To read our diversity and inclusion statement, please visit our website
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