Store Service Assistant / Seams

Ventia is proud to support the Australian Defence Force through the Defence Clothing Services contract. We’re proud to offer an opportunity for a detail‑focused Stores Service Attendant - to join our team at Victoria Barracks, Melbourne Defence Base (VBM).This role plays a vital part in ensuring Defence personnel are correctly fitted, presented, and supported with high-quality uniform and alteration services. If you enjoy hands on work, take pride in precision, and value being part of a supportive team, this could be the role for you.
You must be eligible to hold a Defence Security Clearance and therefore, must be an Australian Citizen.

What we offer you:

• Pay rate $28.86 per hour
• Ventia offers you a flexible, supportive, and inclusive work environment where you matter.
• We take our people’s careers seriously, helping them to learn and grow.
• Access to a range of Ventia's employee benefits - discounted private health insurance, paid parental leave, discounted travel etc. 

What you'll be doing:
As a Stores Service Attendant, you’ll work as part of a dedicated store and customer service team,

• Providing exceptional customer service
• Receving, scanning, sorting and placing incomng goods on shelves
• Assist with kit issues for customers
• Interpret customer entitlements for various Defence entitlement tables
• Using Defence systems and computer terminals for transactions and record keeping
• Assist with Stocktakes and inventory management within Store
• Reconciliation of end of day reports and EFTPOS settlement
• Prepare or process stores documentation and maintain warehouse records – amend to prepare/process/maintain store documentation and record
• Complying with all workplace health & safety, security, and environmental requirements

As a Seams person

• Measuring and fitting customers for Defence clothing items
• Sewing and attaching rank, badges, insignia, and medals in line with Defence standards
• Maintaining accurate records for seams person services and orders
• Supporting customer service activities including issuing, accepting and inspecting returned items
• Assisting with stock handling, manual handling, housekeeping and general store duties

About You:

• Stores and over counter retail experience
• Sound computer literacy
• Previous experience using systems such as ERP (desirable)
• Enthusiasm and commitment to high standards of customer service
• Possess strong interpersonal and communication skills
• Strong time management and organisation skills

While this is a dual role more focus on Stores Assistant, only needing basic sewing/hobby sewing being advantageous 

About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.
 
Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.   

How to apply    
Click the Apply Now button to start the journey to find your further with Ventia.  

Position Reference Number: 168633