Client Service Manager - EOI

Job Description

Job Title:  Client Service Manager - EOI

Req ID:  34707

Location:  Tamworth, NSW, AUS, 2340

Workplace Type:  Hybrid

Experience Level: 

Job Type:  Full Time

Start a new position in 2027!

Why Nutrien Ag Solutions?

Nutrien Ag Solutions is an authorised representative of Marsh Advantage Insurance Pty Ltd and we provide a powerful value proposition as one of Australia’s largest facilitators of insurance in rural communities, with expertise in farm, crop and livestock insurance as well as machinery, motor vehicle and commercial enterprise  protection.  

For over 150 years, our business has been integral to the Australian agricultural industry. We are committed to providing quality local advice, knowledge and expertise for customers and helping feed Australia’s future. With a national network of more than 700 locations, Nutrien Ag Solutions is one of the largest agribusinesses operating in Australia. 

What you’ll do:

Based in Tamworth, you’ll manage an established insurance portfolio, strengthen client relationships and identify growth opportunities. Whether you’re an experienced Client Manager or an Account Manager ready for a new opportunity in 2027, we’d like to hear from you.

• Manage and grow an established insurance portfolio across Tamworth and the surrounding region.
• Understand each client’s needs and provide practical insurance advice across renewals, policy changes and enquiries.
• Identify new business and cross-selling opportunities through relationships, the local branch network and the broader Nutrien business.
• Maintain accurate client records and meet company, industry and legislative requirements.
• Work closely with insurers, suppliers and internal teams to deliver responsive client service.

What you’ll bring:

• With at least 5 years’ experience in insurance broking, client management or account management, you might be an experienced Client Manager who enjoys understanding clients’ needs and delivering the right solutions from our Tamworth office, or an Account Manager who enjoys getting out on farm, building relationships and growing a portfolio.
• A Tier 1 insurance broking qualification through a recognised industry body such as ANZIIF or NIBA.
• Experience managing client relationships, identifying insurance needs and presenting appropriate solutions.
• Confidence using broking systems and maintaining accurate client information.
• Clear communication, organisation and negotiation skills.

What you’ll get:

• A competitive remuneration and benefits package
• Purchased leave scheme benefits.
• An additional day of leave – Nutrien Day
• Gender neutral parental leave policy
• Opportunities to support community partnerships across our network.
• Be a member of a company committed to feeding the future.
• Ongoing training and development to pursue individual ambitions.
• A culture of learning!

Are you a good match? Apply today!

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

To find out more about Nutrien Ag Solutions go to our Careers Website or follow us on LinkedIn, Facebook, and Instagram.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.

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