Telehealth Support Officer
- Provide carer focused services and phone-based consultations.
- Support intake, planning, and coordination activities.
- Work in a strengths based and trauma informed manner.
- ASAP START - FULL TIME HOURS GUARANTEED!
- SUPERVISION AND PROFESSIONAL DEVELOPMENT
- EXCELLENT $$$ & PEER SUPPORTED ENVIRONMENT
WE ARE SEEKING A COMPASSIONATE TELEHEALTH SUPPORT OFFICERS TO JOIN A SUPPORTIVE COMMUNITY SERVICES TEAM IN PERTH, WA!
THE ROLE:
As the Online Support Officer you will work in Perth CBD to provide carer focused services and phone-based consultations to support carers in identifying goals and accessing appropriate supports and services.
This role supports intake, planning, and coordination activities within a dynamic and collaborative environment. It requires a high level of flexibility, adaptability, and the ability to perform effectively in a fast paced setting
You will work in a strengths based and trauma informed manner, supporting carers through intake, assessment, planning, implementation, and evaluation of tailored support plans.
ABOUT YOU:
We are seeking candidates who are empathetic, resilient, highly organised, and passionate about supporting carers and the community.
SELECTION CRITERIA:
- Essential: Relevant tertiary qualification in Health Services, Social Sciences, Psychology, Social Work
- Demonstrated experience with assessments, service coordination, and referral processes
- Excellent written and verbal communication skills, including professional telephone manner
- National Police Clearance (or ability to obtain)
- Previous experience working in a call centre environment is essential
- Full working rights | No Sponsorship Available
To apply please send your CV to courtney@hendersonhealthcare.com.au or press apply now and we will get back to you if you are successful for the next stage!
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