Customer Service (Trades)
- Provide face-to-face and telephone customer service, responding to product, pricing and stock enquiries.
- Process customer orders, follow up sales and technical enquiries, and coordinate with internal sales and account management teams.
- Maintain showroom displays and stock control while supporting a safe, professional environment and building product knowledge.
We are hiring for a Customer Service Representative to join our client!
- Winnellie, NT
- $35.30 per hour + Super
- Potential for a permanent opportunity for the right candidate
Our client, a well-established supplier within the trade sector, is seeking a customer-focused and proactive Customer Service Representative to join their team.
This is an excellent opportunity for someone who enjoys working with customers, thrives in a fast-paced environment, and is looking to build a long-term career with a reputable organisation.
Key Responsibilities
- Provide exceptional customer service both face-to-face and over the phone
- Process customer orders and respond to product, pricing and stock enquiries
- Follow-up sales and technical enquiries to maximise customer satisfaction and sales opportunities
- Liaise with internal sales and account management teams regarding pricing, discounts and customer requirements
- Maintain showroom displays and ensure products are presented professionally
- Assist with stock control and general showroom upkeep
- Coordinate customer communications and provide timely updates
- Support a safe and professional working environment
- Attend training sessions and product knowledge workshops as required
About You
- Previous experience in customer service, administration, retail, reception or internal sales
- Strong communication and interpersonal skills
- Excellent attention to detail and organisational abilities
- Confident using computer systems and Microsoft Office
- Ability to work both independently and collaboratively within a team environment
- Professional presentation and a customer-first approach
- Experience within the industrial, construction, manufacturing or trade sectors will be highly regarded
What's on Offer?
- $35.30 per hour + Super
- Monday to Friday role
- Supportive and collaborative team environment
- Ongoing training and development opportunities
- Potential for a permanent position with a growing organisation
If you're looking for an opportunity to utilise your customer service and administration skills within a stable and supportive environment, we'd love to hear from you. Apply now or contact Hays Darwin for a confidential discussion.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Tamara.Monzon-Yates@hays.com.au or call 08 8943 6004.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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