Team Leader - Family Support

• REF: REF421
• Date listed: 04 Nov 2026
• Location: Rockhampton
• Salary: ******
• Category: Child Youth & Family
• Type: Permanent

Family Support Team Leader – Rockhampton, QLD

SCHADS Level 6 | Family & Community Services

HiTalent Recruitment is seeking an experienced Family Support Team Leader to join a well-respected not-for-profit organisation based in Rockhampton, Queensland.

This is an exciting leadership opportunity overseeing a multidisciplinary team delivering family intervention, child-focused and family support services to children, young people and families experiencing vulnerability.

You will provide operational leadership, practice guidance and supervision to a dedicated team of practitioners, ensuring high-quality, trauma-informed and culturally responsive services that strengthen family wellbeing and improve outcomes for children and young people.

Are you an experienced family services professional with strong leadership skills and a passion for supporting vulnerable children and families?

Reporting to the Family Services Manager, your key responsibilities are:

• Lead and coordinate the day-to-day operations of family support and intervention programs.

• Provide leadership, supervision and practice guidance to a multidisciplinary team of family support practitioners.

• Oversee service delivery across tertiary family intervention, secondary family support, child-inclusive practice and family education programs.

• Monitor caseloads, service demand, referrals and workloads to ensure effective service delivery.

• Promote trauma-informed, child-centred and culturally responsive approaches to working with children and families.

• Provide guidance and support in managing complex and high-risk family situations, including undertaking a limited caseload where required.

• Build and maintain strong relationships with Child Safety, government agencies and community service providers.

• Ensure compliance with relevant legislation, funding agreements, professional standards and organisational policies.

• Oversee quality assurance, risk management, reporting and continuous improvement activities.

• Support staff development, performance management and wellbeing, fostering a positive and collaborative team environment.

To be successful in this role, you will require:

• Tertiary qualification in Social Work, Psychology, Community Services or a related discipline.

• Demonstrated experience working within family support, family intervention, child protection or related community services.

• Previous leadership or supervisory experience within a multidisciplinary human services team.

• Strong understanding of child protection legislation, family support frameworks and relevant professional standards.

• Experience providing practice guidance, supervision and support to practitioners working with vulnerable children and families.

• Demonstrated ability to assess and manage complex family situations, including safeguarding and risk management.

• Experience overseeing service delivery, caseload management and program performance.

• Strong stakeholder engagement skills and experience collaborating with government and community organisations.

• Excellent communication, organisational and problem-solving skills.

• Ability to promote culturally safe, trauma-informed and evidence-based practice.

• Current Queensland C Class Driver Licence.

Benefits:

• Competitive salary aligned with SCHADS Level 6.

• Leadership opportunity within an established not-for-profit organisation.

• Opportunity to lead a multidisciplinary team supporting vulnerable children, young people and families.

• Meaningful work contributing to improved family wellbeing and child safety outcomes.

• Opportunity to influence service delivery, practice standard