Family Services Coordinator
- Lead, supervise and coach the Families Services Team, supporting high-quality practice and staff development.
- Oversee service development, quality improvement, referrals, compliance, reporting and KPIs for the Strengthening Families program.
- Provide therapeutic casework and groupwork to vulnerable children and families using trauma-informed, evidence-informed approaches.
The Family Services Coordinator provides leadership to the Families Services Team in Melton.
About the role
The Family Services Coordinator provides leadership to the Families Services Team in Melton. This position is responsible for leading high quality practice through supervision, coaching, consultation, support and training for staff and students, the development of the services and quality improvement practices, and the provision of therapeutic casework and groupwork. Strengthening Families, previously known as Integrated Families Services, is funded by the Department of Families, Fairness and Housing (DFFH). The model incorporates evidence-informed service delivery- a practice elements approach utilising practice module, including Aboriginal cultural elements. To support improved outcomes for children and families, Strengthening Families provides outreach support to families with the aim of addressing the needs of children and families.
This is a Fulltime Ongoing Position (38 hours a week, 5 days a week) opportunity based in Melton within our Strengthening Families Program. The position reports to the Manager and Family and Community Services West.
key Selection Criteria
To be successful in this role, you will have:
- Relevant Qualification – Degree or Diploma in Social Work, Psychology, Child Development, or similar.
- Leadership & Supervision – Experience supervising, coaching and supporting practitioners.
- Family Services Experience – Strong experience working with vulnerable children and families.
- Trauma-Informed Practice – Sound knowledge of therapeutic and trauma-informed approaches.
- Stakeholder Engagement – Ability to build strong partnerships with key agencies.
- Program Management – Experience managing referrals, compliance, reporting and KPIs.
For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.
For more information, please contact:
Sandra Roldan at sandra.roldan@mackillop.org.au
Our offer:
- Hourly Rate based on SCHADS Award Level 7 dependent on qualification and experience.
- Salary packaging – we can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
- Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
- Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
- Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
- Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
You must have a:
- Valid and current Driver’s Licence;
- Satisfactory Criminal History Check (paid for by MacKillop);
- Valid Employee Working with Children Check;
- Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.
Our Commitment:
MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.
It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.
Shortlisting for this position may commence immediately so please submit your application as soon as possible.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.