Business Analyst
- Lead business improvement and continuous improvement initiatives across Water and Waste Services, including process mapping, workflow reviews and benefits realisation.
- Analyse operational, financial, customer and performance data, and prepare business cases, reports and recommendations for management and executive audiences.
- Engage stakeholders and support organisational change, digital enablement, business systems improvements and large-scale projects.
Business Analyst
Business Services
Permanent Full Time
Hervey Bay
IFA Level 7 - $130,091 plus superannuation
- + $6,000 relocation assistance for suitable candidates
- + additional 5 days recreation leave
OR
Stream A Level 7 - $114,225 plus superannuation
- + $6,000 relocation assistance for suitable candidates
- + 9-day fortnight
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.
Located just 3 hours north of Brisbane, we're located in a growing coast community with access to affordable living, short commutes, no traffic, and beautiful beaches; an exceptional lifestyle without compromising on career opportunities.
What we are looking for:
We're seeking an experienced and motivated Business Analyst to drive business improvement, process optimisation, data-informed decision-making, and organisational change across our Water and Waste Services Directorate.
This is a unique opportunity to work closely with operational teams and leaders to improve systems, streamline processes, unlock capacity for growth, and help shape the future delivery of essential community services.
What your day will look like:
- Lead business improvement initiatives through process mapping, value chain analysis, workflow reviews, and continuous improvement activities.
- Facilitate workshops and stakeholder engagement activities to identify business needs, challenges, and opportunities.
- Analyse operational, financial, customer, and performance data to support strategic and operational decision-making.
- Drive organisational change by building capability, engaging teams, and supporting implementation of improved ways of working.
- Evaluate and enhance business systems, digital solutions, information management practices, and automation opportunities.
- Contribute to strategic projects, service reviews, business cases, and improvement programs.
Please click here to view a full position description.
What you’ll need for success:
- Demonstrated experience leading business transformation and continuous improvement initiatives through process optimisation, digital enablement and benefits realisation to build capability for sustained efficiency, service enhancement, and cultural improvement.
- Strong analytical and problem-solving skills, including the ability to interpret operational, financial, customer, and performance data.
- Experience preparing reports, business cases, recommendations, and presentations for management and executive audiences.
- Demonstrated ability to manage and engage a diverse range of stakeholders, including operational staff, managers, executives, customers, consultants, contractors, and regulatory agencies.
- Demonstrated experience delivering large-scale projects, change initiatives, and/or business systems implementations or enhancements.
Licences:
- Valid class C or CA driver licence (learner, provisional or open) to drive a vehicle in Queensland.
- General Construction Induction (White Card).
What’s nice to have:
- Degree qualification in Business, Commerce, Economics, Information Systems, Engineering, Project Management, Public Administration, or a related discipline.
- Project Management qualification.
- Continuous Improvement certification.
- Experience within local government, utilities, water or wastewater industry.
We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.
Benefits of Working with Council
Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.
We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.
What we Offer:
- Values based culture
- Employee discount shopping program
- Professional development
- Flexible working arrangements including work from home
- Study assistance program
- Novated leasing
- 24/7 access to Employee Assistance Program
- Paid maternity and paternity leave
- Paid emergency services leave
- Uniform subsidy
- Years of service rewards
Apply now:
Applications close 11pm on Thursday 19 November - subject to change pending qualified applications received.
A cover letter outlining your suitability for the role, and a current resume is required.
For further details please contact Megan Gibbs (Manager Business Services) at megan.gibbs@frasercoast.qld.gov.au.
Fraser Coast Regional Council is an Equal Employment Opportunity employer.
Apply Now
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.