Student Fees and Visa Compliance Officer

• Full-time, fixed-term contract to April 2027
• Based at Curtin's Technology Park, just moments from our vibrant Bentley campus
• Benefit from generous leave entitlements and 17% employer superannuation

Job Reference: 1674571

About the Role

Are you an organised and customer-focused professional with an eye for detail and an interest in student administration, finance and compliance?

Curtin University is seeking a Student Fees and Visa Compliance Officer to join our Student Services team. This role provides specialised support across student fees, financial assistance and international student visa compliance, helping ensure students receive accurate, timely and high-quality service while Curtin meets its legislative and regulatory obligations.

This is a varied role suited to someone who enjoys working with detailed information, solving problems and supporting students and stakeholders across a range of financial and compliance-related matters.

Key Responsibilities

• Manage and coordinate financial administration processes across the student fees lifecycle in accordance with University policies, procedures and relevant legislation.
• Provide accurate and timely advice to students regarding fees, payments, refunds, payment plans, visa matters and Confirmation of Enrolment (CoE) requirements.
• Support compliance with relevant legislative requirements, including the Higher Education Support Act (HESA) and Education Services for Overseas Students (ESOS) framework.
• Assess refunds and remission applications, process sponsor invoices and undertake reconciliation and debt management activities.
• Assess and issue CoEs following changes to international students' enrolments in accordance with relevant visa framework requirements.
• Review student appeals, complaints and grievances, investigate relevant information and provide recommendations or escalate matters where appropriate.
• Provide administrative and data support to the team and contribute to information resources, publications and University events.

Selection Criteria

• Demonstrated ability to provide outstanding customer service, with a commitment to continuous improvement.
• Experience working within a computerised financial or administrative environment, including strong numeracy, data entry, validation and Excel skills.
• Strong organisational skills and the ability to manage competing priorities while maintaining accuracy and attention to detail.
• Well-developed written and verbal communication skills, including the ability to communicate effectively with people from diverse backgrounds.
• Experience working within established policies and procedures, including monitoring or compliance activities.
• Strong analytical and problem-solving skills, with the ability to exercise appropriate judgement and discretion.
• The ability to work effectively both independently and as part of a collaborative team.

Previous experience within a university or student services environment, knowledge of Student One, and an understanding of HESA, ESOS and the National Code would be highly regarded.

Role Requirements

1. As this is a fixed-term contract, you will require current work rights in Australia that match the tenure of this role
2. Successful applicants will be subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction.

Student Services

Student Services is the student administration centre of Curtin University, providing and coordinating administrative services to support both staff and students. Within this environment, the Student Fees and Visa Compliance team plays an important role in delivering accurate student financial administration and ensuring Curtin continues to meet its legislative and regulatory obligations.
  
About Curtin University 
  
Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live.

For more information, please visit our Diversity and Inclusion page:
https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/   
  
What We Offer You: 

This role attracts a salary package of $85,781 - $93,386 (G05) per annum plus 17% superannuation.

Situated on Whadjuk Nyungar Country, this role is based at Curtin’s Technology Park, building 603, located adjacent to our vibrant Bentley campus. The Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options, including a supermarket.
Aside from the vibrant campus life nearby, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/   
  
Join Us! 
 
If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:  

• Up to date resume
• Cover Letter addressing the selection criteria noted above (no more than 1 page)

If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.  
 
Applications close: 9.00pm (AWST), 22 September 2026
  
Late applications or applications received via email will not be considered, and only successful candidates will be contacted. 
  
Please note we are not accepting applications from recruitment agencies at this time.  
  
Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.