Desktop Support Engineer - NV1 cleared
- Provide Level 1 and 2 desktop and end-user support in a secure, enterprise environment.
- Troubleshoot hardware, software, networking and device issues, and support Microsoft 365, Windows and core infrastructure.
- Install and maintain end-user devices, perform upgrades and patching, and assist with application support and incident triage.
Why consider this role?
If you're finding your current role is more ticket queue than technical challenge, this could be a great opportunity to step into a large-scale environment working for a Brisbane based MSP, supporting critical Federal Government services.
Our client is looking for a Field Services Engineer to join a team supporting a secure and complex end-user environment. It's a hands-on position where you'll be trusted to solve problems, work directly with users, and take ownership of issues from start to finish.
For this role you will need to be based in Brisbane and have a minimum of an NV1 clearance, ideally an NV2.
The salary on offer for this role is up to $82,000 + Super.
Beyond the day-to-day, it's a role that offers genuine development opportunities, exposure to enterprise technologies, and a clear path for progression within a business that actively invests in its people.
What's in it for you?
- Training, mentoring and certification support
- Clear opportunities for career progression
- Flexible work options and wellbeing initiatives
- A strong culture focused on development and collaboration
What you'll be doing:
- Providing Level 1 & 2 support across desktop and end-user technologies
- Troubleshooting hardware, software, networking and device-related issues
- Installing, configuring and maintaining desktops, laptops and peripherals
- Supporting Microsoft 365, Windows and core infrastructure technologies
- Performing upgrades, patching and routine maintenance activities
- Assisting with specialist application support and incident triage
What they're looking for
Experience with:
- Windows
- Microsoft 365
- Active Directory
- SCCM / MECM
- Cisco technologies
If this role sounds like you then please press APPLY NOW or reach out to will.davies@emanatetechnology.com.au for more info!
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
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