Delivery Manager

Lead and inspire teams in a fast‑paced Delivery Centre, building a strong safety and customer‑first culture while delivering reliable, high‑quality service every day. 

At Australia Post, you’ll be part of a team where you can belong, get along, and support each other. It’s work that keeps Australia moving, backed by strong values, has real purpose, and offers the flexibility to fit around your life.   

About the opportunity 

The Delivery Manager is responsible for leading the operations of a Delivery Centre and its wider network to deliver a reliable, efficient and cost‑effective service. This role provides day‑to‑day leadership across processing and delivery activities, ensuring service standards, safety expectations and performance objectives are consistently met. 

Through inclusive and values‑led leadership, the Delivery Manager brings teams together around a strong customer‑first mindset, builds engagement, and supports a positive workplace culture. The role plays a key part in monitoring delivery performance, using insights and data to identify trends, drive continuous improvement and support informed decision‑making. 

The Delivery Manager also leads change and innovation, embedding improved processes and systems that strengthen service outcomes, safety and operational efficiency while supporting sustainable cost management.  

About you 

• You’re a confident people leader who brings out the best in teams and builds strong engagement in fast‑paced environments. 
• You create a safe, respectful workplace and lead diverse teams with consistency and care. 
• You’re experienced in managing industrial relations matters and working constructively with unions. 
• You’ve led teams in operational environments such as logistics, retail or delivery, often across multiple shifts. 
• You build strong relationships with stakeholders and work collaboratively to achieve positive outcomes. 
• You’re comfortable leading change and guiding teams through periods of pressure and transformation. 
• You have experience improving efficiency, managing costs and delivering operational improvements. 
• You understand business performance, using financial data and KPIs to guide decisions. 
• You lead with integrity and are committed to following people, safety and workplace policies. 

 What else is in it for you? 

• The perfect balance of a diverse, supportive team to connect with and your own time and space on the road by yourself 
• Working hours that gives you flexibility to make space for what’s important to you either before or after work 
• Your safety and wellbeing is prioritised above everything else, so you go home the same way you came to work 
• Opportunities for training, growth and development with pathways in transport or other areas of the business 
• Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources 

All walks, one route 

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.   

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.