Data Centre Technician - Trainee Program (Australia)

Job Description

Data Center Technician – Trainee Program
Location: Sydney, Australia

Anticipated Start Date (subject to change): November 2, 2026

At OCI, we design, build, deliver, and operate Oracle’s global cloud infrastructure. Our teams support the servers, storage, networking, power, cooling, and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety, operational excellence, innovation, and customer focus are at the center of everything we do.

Oracle Cloud Infrastructure (OCI) is expanding rapidly, and we are looking for Data Center Technicians to join our Infrastructure Operations team through our Trainee Program. This structured 12 week onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands-on operational experience, technical training, mentorship, and career development. The trainee program involves 2 weeks of classroom-based training plus 10 weeks of on-the-job training at our data centres. This is a paid 12 week trainee program and successful candidates will be considered for full time permanent opportunities at the conclusion of the program. 

We are looking for candidates from all backgrounds to join our mission—whether you are a recent high school graduate, have experience in retail, hospitality, construction, sales, or any other field, we welcome you to apply!

Minimum Requirements 

• Minimum Education: Completion of High School (HSC)
• Strong English communication skills, both written and verbal
• Must be an Australian citizen for security clearance purposes

Essential Capabilities and Requirements 

• Basic understanding of computer hardware and technology concepts.
• Basic understanding of mathematical and computational concepts.
• Interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.
• Ability to lift up to 20 kg, climb ladders, and work in confined spaces as required.
• Ability to work non-standard hours, including weekends, night shifts, public holidays, and rotating shift schedules as required.
• Access to own transportation for travel to data centres.

Responsibilities

 Key Responsibilities

Data Center Operations & Hardware Support

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades & component replacements.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.

Network Installation & Cabling

• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Assist with network equipment installations and physical infrastructure modifications.
• Verify cable integrity and support connectivity validation activities.
• Develop understanding of networking fundamentals and data center communication standards.

Ticket Management & Operational Support

• Monitor and respond to assigned work through approved ticketing systems.
• Accurately document completed work, incidents, changes, and troubleshooting activities.
• Follow service level agreements (SLAs), operational procedures, and escalation processes.
• Escalate issues requiring advanced technical support.

Inventory & Asset Management

• Receive, track, audit, stage, and ship equipment.
• Maintain accurate inventory and asset records.
• Support warehouse, logistics, and material handling activities.

Safety, Security & Compliance

• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs)
• Utilize proper personal protective equipment (PPE) and follow site-specific safety requirements.

Learning & Development

• Actively participate in training, development, and certification opportunities.
• Build foundational knowledge in server hardware, networking, Linux, infrastructure operations, and cloud technologies.

Qualifications

Career Level - IC0