Customer Service Supervisor
- Oversee day to day operations at various cleaning sites.
- Ensure adherence to health and safety practices and conduct staff training.
- Manage contracts effectively and maintain high customer service standards.
ISS IS A PLACE TO BE YOU
"Connecting People and Places to Make the World Work Better”.
As our business and presence continue to grow, we are excited to announce an exciting upcoming opportunity for a Cleaning Customer Service Supervisor with leadership and operational management experience to join our team on the Gold Coast, employed on a Full-time basis.
The Position:
- Oversee day to day operations at the various sites.
- Ensure employees adhere to health and safety practices.
- Requires self-motivation and integrity to work autonomously.
- Adhere and inspect the cleaning site on a regular basis as per the customer standards.
- Ensure cost effective management of the contracts.
- Time to time conduct staff training.
Our Benefits:
- Competitive remuneration package on offer, including company car, laptop, and mobile phone.
- Ongoing learning and development opportunities
- Internal promotions and opportunities within our global organization
- Access to staff discounts with companies including insurance.
- Free onsite parking available
Minimum Criteria:
- Cleaning Experience with use of machinery and processes is a must.
- Ideally 5 years of previous cleaning experience.
- Willing to work in night shifts and as required by the site.
- Willing to conduct training and toolboxes with the cleaning staff.
- Valid unrestricted driver's licence
- Be willing to take initiative.
- Self-motivated and resourceful, with proven to ability to multi-task and operate successfully under tight demands.
- Strong analytical and problem-solving skill.
- Demonstrated experience in managing workplace health & safety matters.
- Professional presentation and customer service
- Excellent written and verbal communication skills.
To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:
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ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people living with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website *******************
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