Customer Service, Sales & Operations Administrator
- Provide exceptional customer service via phone and email.
- Coordinate operations and assist with sales activities.
- Maintain accurate records and documentation.
Are you someone who enjoys variety, thrives in a fast-paced environment, and loves building relationships?
We're partnering with a successful South Australian-owned business operating across Australia and New Zealand. With a thriving retail showroom, a national network of over 600 vending massage chairs, and a growing distribution network, the business continues to expand and innovate.
With continued national growth and expansion, an exciting opportunity exists for a proactive and customer-focused professional to join the team as a Customer Service, Sales & Operations Administrator.
This is far more than a traditional administration role. You'll play a central role supporting customers, coordinating operations, assisting sales activities and helping ensure the business runs smoothly day-to-day.
What's on Offer
- $65,000 + Super
- Monday to Friday | 9:00 am to 5:00 pm
- Full training provided
- Onsite parking
- Stable and growing Australian business
- Supportive and collaborative team culture
- Work closely with experienced business leaders
- Genuine long-term career development opportunity
- Varied, engaging role where no two days are the same
The Role
As the Customer Service, Sales & Operations Administrator, you'll play a pivotal role supporting customers, coordinating operations and assisting with sales activities across a growing Australian business.
Key responsibilities include:
- Delivering exceptional customer service via phone and email
- Supporting sales enquiries, quotations and customer communication
- Coordinating deliveries, installations and service requests
- Liaising with customers, suppliers, freight providers and technicians
- Maintaining accurate records and business documentation
- Providing administrative and operational support across multiple areas of the business
About You
You'll thrive in this role if you are:
- A natural people person who enjoys helping others
- Warm, professional and genuinely customer-focused
- Highly organised and able to juggle multiple priorities
- Comfortable working in a dynamic, rapidly growing business
- Proactive and willing to take ownership of tasks
- Confident communicating with a broad range of stakeholders
- A strong problem-solver who enjoys finding solutions
- Tech-savvy and comfortable learning new systems
- Looking for a long-term opportunity where you can grow alongside the business
Experience In Any Of The Following Will Be Highly Regarded:
- Customer service
- Sales support
- Retail
- Logistics or freight coordination
- Administration
- Operations support
- Small business environments where variety and flexibility are valued.
Why Join This Business? This is an opportunity to join a close-knit team where your contribution genuinely matters. You'll work directly with experienced business leaders, gain exposure to multiple areas of the organisation, and play an important role in supporting continued growth across Australia and New Zealand.
If you're looking for a role that offers variety, responsibility, career growth and the chance to be part of an exciting Australian success story, we'd love to hear from you.
Apply now.....or contact Hannah or Maddy at SMAART Recruitment for a confidential discussion on 08 8232 6008.
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