Customer Service Officer
- Provide exceptional customer service to members and guests
- Assist with administrative tasks and food handling
- Engage with a diverse age group from 3 to 103
ACT, Ninja Parc - Fyshwick 2609
Ninja Parc Fyshwick
- Brand new facility!
- Exciting opportunity to work in a fun team based environment
- Multiple casual positions available
The Role
The role of the Customer Service Officer is to work between reception and café providing the best possible experience to both members and guests.
We are looking for enthusiastic applicants that are passionate about customer service. You must have a high level of communication skills and good organisational skills. Whilst all necessary training will be provided experience working in administration, customer service and/or hospitality are desirable.
If you are passionate about delivering a quality experience we would love to hear from you!
Key requirements of the position:
- Perform administrative activities
- Understand and communicate all of Ninja Parc’s programs
- Handle customer enquiries and feedback
- General food handling and kiosk operation
- Assist in membership sales
What we are looking for (Essential):
- Ability to work with age groups from 3 to 103
- A positive attitude and high level of energy
- Current First Aid and CPR
- Working With Children’s Check (Or equivalent)
- National Police Check
Desirable:
- Experience in administration/reception
- Experience in café/hospitality
- Experience in customer service/retail
- Food handling certificate
- Barista training/experience
If you believe you would be well suited to this role and would like to be a part of the Ninja Parc community we'd love to hear from you!
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
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