Customer Engagement & Account Manager
- Develop and maintain strong relationships with key clients to ensure customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling to maximise revenue growth.
- Collaborate with internal teams to deliver tailored solutions to meet client needs.
- Salary: $110k + $25k Car Allowance + Super + Incentive!
About Our Client
Our client is a well-established and reputable company within the polymers & fluids manufacturing sector. With a strong presence in the market, they are committed to delivering high-quality products and services to their customers. As a trusted name in the industry, they offer a supportive work environment and opportunities for growth.
Job Description
- Develop and maintain strong relationships with key clients to ensure customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling to maximise revenue growth.
- Collaborate with internal teams to deliver tailored solutions to meet client needs.
- Prepare and present sales proposals, quotations, and contracts to clients.
- Monitor market trends and competitor activities to identify business opportunities.
- Achieve or exceed sales targets and contribute to the overall growth of the business.
- Maintain accurate and up-to-date records of customer interactions and sales activities.
- Provide feedback and insights to improve products, services, and customer engagement strategies.
The Successful Applicant
A successful Customer Engagement & Account Manager should have:
- Proven experience in account management or customer engagement within the Aftermarket Automotive retail sector.
- Strong communication and negotiation skills with the ability to build lasting relationships.
- A customer-focused mindset with a passion for delivering exceptional service.
- Ability to identify and capitalise on business opportunities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Self-motivation and the ability to work independently and as part of a team.
- Excellent organisational skills and attention to detail.
- A valid driver's licence for work-related travel.
What's on Offer
- Competitive salary package ranging from $110,000 to $115,000 AUD, plus superannuation.
- Additional benefits including a $25,000 car allowance.
- Permanent, full-time position with opportunities for career development.
- Supportive company culture within a respected name in the Industrial / Manufacturing sector.
- Chance to work with a team of professionals committed to excellence.
If you're passionate about customer engagement and account management, this is an excellent opportunity to advance your career. Apply now to join a thriving team and make a meaningful impact!
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 10 matchedPageGroup