CRM & LOYALTY MANAGER | JEWELLERY
- Own customer retention and lifecycle marketing strategy
- Lead end-to-end CRM across email, SMS, loyalty and automation
- Drive customer engagement and loyalty growth
Build stronger customer connections and drive loyalty growth ✨
A leading jewellery brand is looking for an experienced CRM & Loyalty Manager to own customer retention, lifecycle marketing and loyalty strategy.
This is an exciting opportunity for someone who loves combining data, creativity and commercial thinking to create personalised customer experiences, increase repeat purchase and grow customer lifetime value.
You’ll lead end-to-end CRM across email, SMS, loyalty and automation, working closely with eCommerce, Marketing, Creative and Retail teams.
Success in this role:
• Increased CRM revenue and repeat purchase
• Stronger customer engagement and loyalty participation
• Improved personalisation and customer journeys
• Smarter use of data to drive growth
A fantastic opportunity for a CRM specialist to join a leading jewellery brand and play a key role in shaping the future of customer engagement.
To apply, please email Shellie at ************************
*Only suitable candidates will be contacted in relation to their application.
Hiring Consultant: Shellie Flude
Job Code: *******
Please note that only those applicants who fit the brief will be contacted in relation to their application.
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