Counter Sales
- Customer-facing role in a fast-paced trade environment
- Provide outstanding customer service to trade and commercial customers
- Process sales orders and assist with product enquiries
Job details
- $38/hr + penalties | Temp-to-perm opportunity
- Monday to Friday | 8:00am 4:00pm
- Customer-facing role in a fast-paced trade environment
About the Client
Our client manufactures and distributes HVAC products and air conditioning solutions, supplying a comprehensive range of equipment, components and smart systems to residential and commercial customers across Australia.
About the Position
We are seeking a motivated Counter Sales Representative to join a busy and fast-paced team in Hendra. This role is focused on providing outstanding customer service to trade and commercial customers while supporting day-to-day sales operations. You will be the first point of contact for walk-in customers, assisting with product enquiries, processing orders, and ensuring customers receive a professional and efficient service experience.
Key Responsibilities
- Serve and assist walk-in trade and commercial customers
- Process sales orders and customer enquiries
- Respond to phone and email enquiries promptly
- Prepare invoices, credits, and sales documentation
- Pick and prepare small customer orders
- Replenish stock and maintain shelf presentation
- Build strong relationships with customers and stakeholders
- Support daily store and sales operations
Skills and Experience Required
- Previous experience in customer service, sales, or administration
- Forklift Licence (beneficial)
- Competent knowledge of and in the use of EPICOR program
- Ability to multitask in a fast-paced environment
- Strong communication and interpersonal skills
- Good computer and data entry skills
- Ability to build rapport with trade and commercial customers
- Experience in a trade, industrial, or blue-collar environment (preferred)
- Current Driver's Licence and reliable transport
How to Apply:
Click on the Apply button to submit your application or for more information please contact:
WorkPac Principal Consultant: Georgia Guy on(08) 6462 1147 or Georgia.Guy@workpac.com quoting the below reference number.
Job Reference Number: BSINDJ2026144777
About WorkPac
WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.
Equal Employment Opportunity
At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.
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