Cloud Principal

Description

As a Cloud Principal, you’ll be the technical authority for our cloud platforms. You’ll set strategic direction, build reusable capabilities and help teams deliver faster through automation, self-service and modern engineering practices. 

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. 

About the role  
You’ll lead the evolution of RACQ’s cloud platforms, ensuring services are secure, resilient, scalable, governed and cost-effective. You’ll combine strategic leadership with practical coaching to build cloud capability across engineering, architecture, delivery and operational teams. 

• Own cloud strategy, roadmaps, architecture patterns, standards and engineering practices. 
• Develop reusable cloud services, deployment frameworks, automation and self-service capabilities. 
• Drive platform engineering, DevOps, CI/CD and Infrastructure as Code practices. 
• Improve developer experience, delivery speed, service reliability and operational efficiency. 
• Strengthen cloud governance, security, risk, compliance and operational controls. 
• Lead FinOps, cloud financial management, cost optimisation, forecasting and cost governance. 
• Establish service health measures, reporting, dashboards and metrics to guide investment and improvement. 
• Provide technical leadership for cloud transformation, modernisation, architecture reviews and key technology decisions. 
• Coach teams and build cloud capability through mentoring, knowledge sharing and communities of practice. 

About you   
You’re an experienced cloud professional who combines deep technical capability with strategic thinking and a collaborative leadership style. You can influence without direct authority, simplify complex challenges and deliver secure, practical and sustainable outcomes.  

• Demonstrated expertise designing and operating enterprise cloud platforms.  
• Strong experience with Microsoft Azure, AWS or Google Cloud Platform.  
• Knowledge of cloud architecture, networking, identity, security and resilience.  
• Experience with automation, Infrastructure as Code, DevOps and CI/CD.  
• Strong understanding of platform engineering and developer experience.  
• Experience with cloud migration, modernisation, service roadmaps, health metrics and operational reporting. 
• Strong coaching, communication and stakeholder engagement skills.  
• Azure Solutions Architect and DevOps Engineer certifications, or equivalent expertise.  
• Availability to participate in on-call and out-of-hours support. 

Why join RACQ?  
RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us | RACQ https://www.racq.com.au/about-us 

Why you’ll love working at RACQ 
At RACQ, we support your work, wellbeing and career through benefits that matter. 

• Free RACQ roadside assistance from day one 
  Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually. 
• Exclusive employee discounts 
  Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel. 
• Wellbeing that goes beyond the basics 
  Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance. 
• Flexibility that works for real life 
  Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both. 

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits  

Ready to apply to do good stuff daily?

Successful candidates will be asked to complete background checks to progress their application. 

Adjustments & Support 
We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to careers@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process  

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