Client Care Coordinator
- Provide professional pet aftercare services with compassion and empathy
- Manage client enquiries across various platforms
- Coordinate information between client care, preparation, operation, and cremation teams for smooth service delivery
Duties of a Client Care Coordinator:
· Provide professional pet aftercare services with compassion and empathy
· Manage client enquiries across various platforms
· Coordinate information between client care, preparation, operation, and cremation teams for smooth service delivery
· Assist clients during viewings and collection of ashes with professional and empathy
· Prepare client viewing rooms and ensure its up to high standards
· Manage client payments across multiple platforms
· Ensure accurate and timely data entry of client and veterinary information
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Skills
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